Business ProfileforNaturaLawn of America

I live in **, paid for lawncare services including 7 treatments and aeration/seeding. Had aeration and seeding service on 8/22/24. Arrived at my house completion of aeration and noticed holes punched in side of my driveway, and damage on vinyl fence area at gate. Addressed both with technician on site only to be told "I don't know what any of that is, it wasn't me." Had branch manager **** visit my home and same reply, also "that was there before". If I had cameras on my property, they'd both be liars. Also scheduling time with the branch manager to review the damage at my home was ridiculous, he would only come during "his" business day hours and could care less that I had a job and work to get to. It was completely about his time, and not working with a customer whom paid his company for services, that caused property damage to me. Poor business practice. The driveway holes will "somehow be fixed" by ***. The fence damage, nothing will be done whatsoever because apparently some other large awkward machine with large black tires was on my property and caused the damage. Both the driveway holes and fence damage WERE NOT there prior to the aeration service, that is the truth.*** personnel involved took absolutely no ownership of the fact that my personal property was damaged as a result of the careless use of their aerator machine. It's that ignorance and mentality that makes me post this to dissuade anyone from using them. Aside from the fact that my lawn has increasingly looked horrible, with weeds, crabgrass and brown outs, over the course of their services, that I paid a premium in full yearly up front for. In fact, I was better off before I signed up with them, in so many ways. The promises, guarantees and marketing have not been delivered in my case, plus I have property damage.