Customer ReviewsforForsburg Furnace and Air Conditioning Co.
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Susan R
5 stars04/16/2024
April 2024 I converted from aging electric ceramic heaters to a heat pump and split unit for a multi level home that had no previous duct work. *** came out, assessed the situation, and gave me the best option of where he would place the duct work and vents. He patiently explained to me everything they would do, and it was a *********************. It was completed in 3 days by his knowledgeable, professional employees. After the full installation was done, time was taken to show me how to operate the new heat and ac. I would highly recommend this company. They respond quickly and pleasantly to not only your initial email, but also to any follow-up emails with questions you may have forgotten to ask.Forsburg Furnace and Air Conditioning Co. Response
04/17/2024
*****, Thank you so much for taking the time and giving Forsburg Furnace Co a review, it's greatly appreciated. I will share your review with our employees. We strive to make our customers happy and to take all the time we need to spend with our customers, so they understand what they are purchasing and how it can benefit their lives. If you have any more questions, please let us know. Thank you and have a great day!Review from David L
5 stars03/27/2024
Replaced our furnace. Very professional. Explained the situation. Clean workers and left nothing behind. Would easily reccomened Forsburg to anyone.Forsburg Furnace and Air Conditioning Co. Response
03/28/2024
Good Morning Mr. L*****, Thank you for taking the time to give Forsburg Furnace Co a review on the installation of your new Carrier gas furnace. It's greatly appreciated. If you have any questions, please feel free to contact us. We will see you next year for your annual maintenance cleaning. Have a great day!Review from Karen & Brad H
5 stars10/20/2023
We recently contracted with Forsburg Furnace & A/C to replace our oil furnace and aging central A/C unit with an air source heat pump. Our experience with them was excellent! After Joe visited and reviewed options with us, he provided proposals and took the time to answer all of our questions to our satisfaction. Scheduling through Heather and Autumn at the office was a breeze, and they even moved up our installation date when an earlier date became available. The installation crew, Ryan, Don, and Nick, were prompt, courteous, careful, neat, and efficient, taking care to protect our floors when removing the old equipment and cleaning up after installation. Results are top notch and the entire project took just under 5 hours! They were very helpful in explaining how our new system works. Thank you to the entire Forsburg team for a job well done! We highly recommend them for your heating and A/C needs.Forsburg Furnace and Air Conditioning Co. Response
10/24/2023
Mr. and Mrs. H****, Thank you so much for taking the time and giving our company and our staff a review. I will make sure the staff gets a copy of the review. It was our pleasure to install a Carrier Infinity Heat Pump System. If you have any questions regarding the operations, please let us know. We will see you next year for your annual cleaning and inspection of the heat pump system. Have a great day!Review from Fred K
5 stars10/04/2023
After an initial visit and analysis from Joe at Forsburg we decided to install a Mitsubishi mini split system. The customer service support from Heather in the office was excellent. The installation yesterday was done by the Forsburg crew. They were very professional and helpful explaining every aspect of the process. Before they left we had an excellent explanation of the workings of the system and the remote controls. We will highly recommend the business to others.Forsburg Furnace and Air Conditioning Co. Response
10/05/2023
Mr. K*****, Thank you for our review on the installation of your new Mitsubishi Ductless Heat Pump System, it's greatly appreciated! I will definitely let our staff know of their review. If you have any questions about the system, please give us a call and we will be happy to help you. We will see you next year for your yearly cleaning. Have a great day!Review from Curtis H.
5 stars01/25/2023
Joe, from Forsburg Furnace, came to troubleshoot my gas furnace within 24 hours after I called it in. I decided to order a replacement unit and his sons Ryan and Nick installed my new furnace within a day or two. These guys do good work; quick, efficient and reliable.Forsburg Furnace and Air Conditioning Co. Response
01/26/2023
Hi Mr. H*******, thank you for our review on installing a new Carrier Gas Furnace for you. We appreciate your business and will see you next year for your yearly cleaning. Have a great day!Review from phil h
5 stars11/02/2022
Forsburg Furnace and Air Conditioning installed our ductless AC/Heating System in about five hours. Everyone has been helpful and courteous through the whole process. System works great!Forsburg Furnace and Air Conditioning Co. Response
11/03/2022
Hi Mr. H******! We are so happy to have installed your new ********** Ductless Heat Pump System for you. It's great to hear that you are happy with your ********** Ductless Heat Pump System. If you have any questions or concerns, please let us know. Thank you for our review, it's greatly appreciated. Have a great day!Review from Scott G
5 stars08/19/2022
My Mom just converted to natural gas from a half century plus oil fired furnace. Forsburg was the obvious choice to do the installation. They were prompt and got right to work. In just a few hours the job was complete. Everyone was very helpful and courteous from the beginning to the end. My wife and I use Forsburg to service our furnace, so I know my Mom will enjoy the same peace of mind we do.Forsburg Furnace and Air Conditioning Co. Response
08/22/2022
Hi Scott, Thank you so very much for our review in regard to the installation of the new Carrier gas furnace. Have a great day!Review from Kevin S
5 stars01/26/2022
My wife and I had Forsburg put in a whole house AC unit a few years ago and they did an absolutely terrific job. We have used them every since to do a yearly checkup of the AC system and some other issues we were having with our old hot water boiler system. When our near 30 year old boiler system started to break down, we called Forsburg to install a brand new on demand boiler system. They were prompt and again did a fantastic job on installing the new boiler. They removed the old boiler and installed the new boiler all within about 6 hours. We couldn't be more pleased with the work they have done. I would give them 10 stars if the ratings went that high.Forsburg Furnace and Air Conditioning Co. Response
01/27/2022
Hello Mr. and Mrs. S*****. Thank you for taking the time out of your day to give Forsburg Furnace a review. Forsburg Furnace is very happy that we could help you with an installation of the new gas boiler. Forsburg Furnace strives to give our very best to our customers for a positive experience in your time of need. Thank you for your kind words. Have a great day!Review from Wilma D
5 stars01/03/2022
Forsburg Furnace installed a new furnace at a reasonable price. They were very efficient, knowledgeable and showed up when promised. This furnace is quiet and keeps the house comfortable. Wilma DForsburg Furnace and Air Conditioning Co. Response
01/06/2022
Thank you, Wilma, for the review, it's greatly appreciated! We at Forsburg Furnace Co. are very happy to add you to our Carrier / Payne furnace family. Thank you and have a great day!
Customer Review Rating
Average of 9 Customer Reviews
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