Business ProfileforC.A.R.E. Property Services, Inc
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Our water mitigation services reduce and prevent the amount of water damage, due to a flood or leak, and prevent additional water damage to your home.
FIRE RESTORATION
From emergency service to complete restoration, we minimize further fire damage to burned property and salvage precious belongings, restoring them to their original condition.
MOLD REMEDIATION
Our certified antimicrobial professionals have the expertise and experience to contain and remove mold from your home and restore it back to its original condition.
Business Details
This is a multi-location business.
- Location of This Business
- 1235 Abbottstown Pike, Hanover, PA 17331-8237
- BBB File Opened:
- 1/25/2011
- Years in Business:
- 39
- Business Started:
- 9/1/1985
- Business Incorporated:
- 9/1/2010
- Accredited Since:
- 2/21/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PA075828 for this business, issued by Office of the Attorney General-PA
These agencies may include:
Office of the Attorney General-PA
Strawberry Square, 14th Floor
Harrisburg PA 17120
- Type of Entity:
- Corporation
- Business Management
- Mr. Jordan Lehr, Vice President of Operations
- Mr. David Pepper, President
- Ms. Alexis Wing, Marketing Coordinator
- Contact Information
Principal
- Mr. David Pepper, President
Customer Contact
- Mr. Jordan Lehr, Vice President of Operations
- Mr. David Pepper, President
- Additional Contact Information
Fax Numbers
- (717) 585-6799Other Fax
- (410) 250-5051Other Fax
Phone Numbers
- (410) 250-6002Other Phone
- (888) 243-1936Other Phone
Email Addresses
- Primary
- Inquiry
- (717) 585-6799
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Adam W
02/29/2024
C.A.R.E. Property Services, Inc Response
03/07/2024
When Mr. W***** called the crew lead the evening we left his home, our crew lead apologized for any inconvenience and explained that we could call the next morning to set up a time when one of our technicians could stop by and remedy any issues that he had.
We called his wife the next morning at 8:00 AM to set up a time that we could stop by. The appointment time was 2:00 PM. We arrived at 2:00 PM, our technician picked up the piece of plywood and folded drop cloth that we had left behind in the mulch bed. The door kit that we had installed was working appropriately. The vinyl on the cantilever was modified to the homeowner’s satisfaction. Our technician left their home a little before 3:00 PM.
The issues that were the basis of Mr. W*****’s complaints were resolved in under 24 hours.
As part of the State’s LIEEP weatherization program, before the state pays our invoice, an inspector goes to every home to verify the quality of our work. If we ever do anything that is not done to the program guidelines, we will be asked to return and make necessary modifications.
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.