Share
Business ProfileforCitadel Federal Credit Union
At-a-glance
Customer Complaints
36 complaints closed in last 3 years
15 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 520 Eagleview Blvd, Exton, PA 19341-1119
- BBB File Opened:
- 7/14/1999
- Years in Business:
- 87
- Business Started:
- 3/1/1937
- Business Incorporated:
- 3/1/1937
- Accredited Since:
- 6/29/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 561846 for this business, issued by Department of Banking and Securities-PA
These agencies may include:
Department of Banking and Securities-PA
Market Square Plaza, 17 North 2nd St Suite 1300
Harrisburg PA 17101
Fax: (717) 7878773
http://www.banking.state.pa.us
BBB records show a license number of 35831 for this business, issued by Department of Banking and Securities-PAThese agencies may include:
Department of Banking and Securities-PA
Market Square Plaza, 17 North 2nd St Suite 1300
Harrisburg PA 17101
Fax: (717) 7878773
http://www.banking.state.pa.us
BBB records show a license number of 57380 for this business, issued by Insurance Department, Bureau of Consumer & Producers Services-PA. The expiration date of this license is 5/18/2025.These agencies may include:
Insurance Department, Bureau of Consumer & Producers Services-PA
1326 Strawberry Square, 13th Floor
Harrisburg PA 17120
Fax: (717) 7878585
- Type of Entity:
- Corporation
- Alternate Business Name
- Citadel
- Business Management
- Mr. Jeffrey L. March, President/CEO
- Mr. Steve Miller, Vice President of Sales and Marketing
- Ms. Theresa Stringer, Director of Customer Relations
- Contact Information
Principal
- Mr. Steve Miller, Vice President of Sales and Marketing
Customer Contact
- Mr. Jay Perry, Assistant Manager
- Mr. Anthony Hicks, Collections Manager
- Mr. Steve Miller, Vice President of Sales and Marketing
- Ms. Theresa Stringer, Director of Customer Relations
- Additional Contact Information
Phone Numbers
- (800) 666-0191Other Phone
- (800) 666-0191
Customer Complaints
36 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
22 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lisa S
04/12/2024
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.