Customer ReviewsforGreater Washington Endodontics

I was referred to the Greater Washington Endodontics by my dentist. when I called their office I asked if they accept my insurance. they confirmed that yes they do. when I got to the office I was informed that I needed 3 root canal. in which the front office has requested a credit card to be on file in addition to the insurance card. ****************** stated the work should be no longer than ***************************************************************************************************************** if I would like to proceed.Later on several times I tried to reach out to the office manager to follow up he continued to avoid answering my phone calls. finally I ws able to speak to the coordinator at the office I explained to her the situation. She apologized and stated the doctor is been doing business for the last 30 years and he has not updated any of the billing codes nor any systems. as far as the office being aware of them scamming people by not telling them what is the actual cost is prior of doing the work. She stated that is what they were instructed from the doctor, and it is a patient responsibility to request explanation of detail statement. evidently that medical practiceis doing the same thing with all patients. I checked the reviews for that practice and the specific doctor. it is the same issue. the practice calming it is the patient responsibility to understand their insurance needs.The office is well aware that they are scaring patients by telling them yes we do take the insurance while they know that the insurance does not accept a lot of the codes that they are billing then the balance becomes the patient responsibility.

Never, ever get Greater Washington Endodontics to perform a root canal without first getting an firm Estimate of Benefits from your insurance company. This business charges you for procedures that are normally included in root canal procedure, and they charged me for a D3333 internal root repair that I do not believe the dentist performed. And never, ever give them your charge card number - they will charge your credit card without your authorization. I recommend you find a different endodontist.