Customer ReviewsforBurke Cleaners

I am extremely disappointed with this establishment. I bought my dress here for my brothers upcoming wedding expecting for my alterations to come out looking great. It was the complete opposite! The seamstress told me she could keep the slit open in my dress....when I came to pick up my dress a week later she did the exact opposite. This was a brand new dress that I spent a lot of money on & the material is now snagged in various places as if it was owned for several years because of how rough she was while sewing & removing the thread. I showed her the snagged areas on the dress & she kept attempting to scrape it with her thumbnail as if that would fix anything. The thread that she did add was actually coming out while I was trying on the dress. I couldn't believe it! When I told her that I am not happy & explained to her what I was looking for she attempted to fix it but was frustrated while doing so. She would stick more thread but wouldn't tie a knot at the end so the thread kept coming out. I paid $80 for the dress to be hemmed & taken in. I wouldn't have mind paying that price but being that she destroyed my dress and did not keep her promise on what she could do to the dress I am highly dissatisfied, embarrassed, & ashamed to walk down the aisle at my brothers wedding with this horrendous job that she has done. She expressed to me that it was difficult because I am busty on top and I have a smaller waist. I asked her why she agreed to take a challenging job if she couldn't master it?! When I told her I was not happy she told me she's not happy either and how she has been a seamstress for over 30 years and nobody has ever complained in the area. I have told her that whether anybody has complained to her or not does not take away from me being upset and a dissatisfied customer. I wish I never went here & I would of gone to a more reputable tailor because there is no way you should bring any clothing here, she does but know what she's doing!!