Business ProfileforWoodstream Corporation

This corporation's sub-company, Perky Pets, manufactures bird feeders, of which I have purchased two (the Panorama model) in the last two years (purchased them NEW through ****** and *****)  They are very robust feeders, made of metal, but they have a central plastic cylinder with teeth that connect it to the bottom. This plastic is NOT robust, and the teeth break or crack easily--both of mine broke or cracked just after a year. How handy--they break just after the one-year warranty! Who wants to buy a $25 bird feeder every year for a feeder that otherwise should last a decade! I have contacted the company twice, and they have CHOSEN not to offer replacement parts for this weak-link in this product. Sure seems like a way to keep selling new feeders frequently when they could easily solve the problem--offer replacements, or a novel idea--make a better plastic part!. They offer replacement parts for other feeders they have. I have noted online that there are other people who have complained about this to the company, but they got the same response I did. It doesn't seem they are interested in putting the customer first. They need a change in policy.In my pictures, one is just over two years old and all the teeth have lost their gripping edge, and the other one is brand new and broke right away when inserting the plastic cylinder.