26 Customer Reviews
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Review from Lesley V
5 stars14/08/2024
Very professional and vacuumed up all of the mess made from putting in the new window.
Van Isle Windows Ltd. Response
19/08/2024
Thank you for sharing your experience.Review from Jessica C
5 stars03/08/2024
Excellent from start to finish. Quote was reasonable and came very quick after they came and looked at what we wanted to do. Installation manager then came and looked at the space, drew up the specs and assisted the electricians move wires. Installation day was flawless, efficient and clean. Thank you!Van Isle Windows Ltd. Response
06/08/2024
It is always great to hear back from clients after the installation has been completed. The feedback is what guides us to be better, but, when the installation is "flawless" there just isn't anything else to do but say thank you for choosing Van Isle Windows for your project. We hope you enjoy your new window for many years.Review from Doug M
5 stars28/07/2024
We'd like to join the long line of happy Van Isle customers. We just finished replacing 10 windows in an old house. From our initial contact with John from sales, through installation with Lester and crew, we couldn't be more pleased. Prices were reasonable and all our options were made clear to us. We were especially impressed with the professional installation. The crew was on time, respectful and friendly. They were gentle with the old place's bones and left everything clean and ship shape. We'd recommend them any time.Van Isle Windows Ltd. Response
29/07/2024
Thank you for allowing us to be a part of your window renovation project. With over 46 years under our belt it is great to hear from customers that we are still doing it right. Thank you for sharing your experience.Review from Martin B
5 stars26/07/2024
Excellent team from consultant Bob, installer Isaiah and helpers Misha and Harpreet, service manager Nick, to office staff, this team exudes competence and customer focus. Out of three estimates, Bob was the only one who alerted us to fire code egress issues that would have to be addressed. A visit to the wheelchair accessible Nanaimo showroom and its friendly environment made a decision very easy: quality windows that stood out in comparison to competitors! We are so pleased with our new triple pane windows and the entire process.Van Isle Windows Ltd. Response
29/07/2024
Thank you for allowing us to be a part of your window renovation project. Your description of the process is our goal for every customer so thank you for taking the time to share your experience.Review from Donald C
5 stars23/07/2024
Every aspect from design to installation was excellent. The crew dismantled and installed the new windows in record time, cleaned the windows and any mess they had made. They were informative, courteous and efficient. The before-and-after was astonishing. The whole house feels new and fresh. I'm thrilled that I'm going to be cooler in summer and warmer in the winter. Triple panes are the way to go. It's a huge relief.Van Isle Windows Ltd. Response
29/07/2024
Thank you for taking the time to share your experience. Our hope for every client is to have the same end result you described. Thank you for choosing Van Isle Windows for your window project.Review from Deborah E
5 stars16/07/2024
Once again, the Team from Van Isle Windows did an impeccable job installing 3 vertical sliders at the front of our home - removing the old ones and installing the new ones in 2 hours, start to finish. Our thanks to Rebekah, who is a pleasure to deal with, to Nick for getting the measurements just right, and to Kelly, Cole & Danny for the professional install and finishing. The entire team did a fantastic job!Van Isle Windows Ltd. Response
17/07/2024
Thank you for taking the time to put your experience with Van Isle Windows into words. It is fantastic to hear that the team performed to yours and our expectations. A satisfied homeowner is the best thing we can ask for after we complete a project. Thank you for having us be a part of your renovation project.Review from Robert B
5 stars25/05/2024
Excellent service from Tony Canevaro (sales and in-home evaluation of our needs) and the whole installation team. Tony took the time to explain all the options and to double and triple check our choices window-by-window, and never tried to "up-sell us". In fact, he explained in some cases where more expensive potential options on available through Van Isle were not necessary or even recommended in our case. Seven sliding doors plus about 10 windows of a number of different varieties (fixed, casement, sliding) were all seamlessly installed in 3 1/2 days by the installation crew. Turn-key project, with Van Isle themselves doing the assessment, guiding us through choices, manufacturing the custom sized windows and sliding doors, and handling the installation. I usually hate dealing with contractors (problems, delays, excuses, cost over-runs) on home renovations, but Van Isle was an absolute pleasure. Fixed price quote and no issues, job done!Van Isle Windows Ltd. Response
27/05/2024
From Tony to the installation crew, right through to the office staff we want to thank you for taking the time to share your experience with us. We hope that you and your family enjoy your new windows and doors for many, many years.Review from Hylton m
5 stars29/04/2024
Prompt, efficient. competitive, reliable, quality job, pleasant .... need I say more?Van Isle Windows Ltd. Response
30/04/2024
Sounds like we hit the points that matter to you as a homeowner. Thank you for choosing Van Isle Windows for your window replacement.Review from Vaughn F
5 stars22/04/2024
I'm very pleased with the quality and look of my new windows and sliding door. All of the employees that I interacted with, from sales to the installation crew, were very personable, professional and conscientious. I highly recommend.Van Isle Windows Ltd. Response
30/04/2024
Thank you for taking the time to share your experience with us and on behalf of the whole team we thank you for choosing us for your widow and patio door replacement project.Review from John L
5 stars21/04/2024
Van Isle Windows did an amazing window replacement for us on budget! The crew was super courteous and made special effort on any concerns we had. I certainly would use them again. John Lambrechts.Van Isle Windows Ltd. Response
22/04/2024
Thank you for making Van Isle Windows a part of your window renovation project.
Customer Review Rating
5/5stars
Average of 26 Customer Reviews
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