Business Profilefor2 Burley Men Moving Ltd.

August 19, 2023, 2 Burley Men were hired for our move. Our house was approximately half full of furniture and boxes. The manager came at the beginning of the move and then left 3 very inexperienced movers. It took them 6 hours to load our house. I phoned to complained once during that time and the manager promised to reduce the bill. It took 3 hours to unload the house and furniture was scratched and one table leg was broken right off. They piled all the furniture into the room without offering to set it up. The move ended up being 12 hours and 41 minutes and they gave us a "41 minute discount." This was a terrible move. We paid a total of ********* but I was originally quoted 2 hours for load, 2 hours for unload and the travel time of 6 hours (3 hours there and back). The manager did not take my complaints seriously. The business did not try to resolve the problem and a 41 minute discount is not satisfactory. That load should have been done in no more than 3 hours and I would be willing to pay 3 hours load and 2 hours unload. *** ******* ****** ** *******