Business ProfileforIvory Homes, Ltd.

Our journey with Ivory Homes has been a mixed bag of emotions, marked by highs and lows, with the unfortunate downside predominantly revolving around the communication between corporate and the sales/construction team. While the overall home buying process had its expected *** and downs, it was the continuous miscommunication and conflicting information regarding landscaping that left a bitter taste in our mouths.Right from the beginning, we were assured that full landscaping was included in our contract, a feature that played a significant role in our decision-making process, especially considering the age of my in-laws. However, as the project progressed, the information provided was consistently inconsistent.The confusion reached its peak when we discovered that the promised full landscaping was not as comprehensive as initially conveyed. The varying messages, from full landscaping to sprinklers, sod, dirt in beds, planter boxes, and finally just front yard full landscaping and trees in the parking strip, left us bewildered and anxious about the final outcome.The lack of communication from Ivory Corporate undoubtedly placed our sales agent and superintendent in an uncomfortable position, and the resulting impact on the overall home buying experience was significant. It's disappointing to feel uncertain about the outcome of our landscaping, especially when it's supposed to extend into the spring/summer of 2024.As *************** our next steps regarding the landscaping debacle, the frustration persists. While the rest of the building process adhered to our expectations, the rollercoaster ride of landscaping miscommunication has left us questioning the overall integrity of Ivory Homes' communication channels. As we move forward, we hope for a more transparent and consistent dialogue to ease the lingering concerns not only for us but, based on our observations, for our entire development.