BBB Accredited Business Profile

MyHeritage (USA) Inc.

MyHeritage (USA) Inc.

MyHeritage (USA) Inc.

6 years in business
2975 W Executive Pkwy Ste 310
Lehi, UT 84043-9645
Additional Phone Numbers
  • (888) 377-0588
  • (888) 518-2703
  • (877) 432-3135
Additional Email Addresses
  • support@myheritage.com
Additional Website Addresses
  • http://www.familylink.com
  • http://www.worldvitalrecords.com
  • https://www.geni.com
BBB File Opened: 01/11/2012
Business Started: 09/12/2011
Business Started Locally: 09/12/2011
Business Incorporated: 09/12/2011 in DE
Type of Entity
Corporation
Business Management
  • Mr. Gilad Japhet, CEO
  • Mr. Russ Wilding, Chief Content Officer
  • Mr. Mike Mallin, Chief Product Officer
  • Mr. Smadar Levi, Chief Financial Officer
  • Aviram Levi, Chief Marketing Officer
  • Sagi Bashari, Chief Technology Officer
  • Dan Mano, SVP Business Development
  • Ran Levy, VP R&D
  • Mr. Aaron Godfrey, VP Marketing
  • Yakir Lasry, VP Customer Relations
  • Ran Michnowsky, VP Operations
  • Michal Konig, VP Human Relations

Contact Information
  • Mr. Gilad Japhet, CEO
  • Mr. Russ Wilding, Chief Content Officer
  • Mr. Mike Mallin, Chief Product Officer
  • Mr. Smadar Levi, Chief Financial Officer
  • Aviram Levi, Chief Marketing Officer
  • Sagi Bashari, Chief Technology Officer
  • Dan Mano, SVP Business Development
  • Ran Levy, VP R&D
  • Mr. Aaron Godfrey, VP Marketing
  • Yakir Lasry, VP Customer Relations
  • Ran Michnowsky, VP Operations
  • Michal Konig, VP Human Relations

Business Category
  • Genealogy Services
Products & Services
This company provides development and operation of websites offering interactive multimedia family community portals. This company prefers all customer service issues to be handled through email. Please send all issues to support@myheritage.com
Alternate Business Names
  • Familylink.com
  • Worldvitalrecords.com
  • Myheritage.com
  • Geni.com

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

MyHeritage (USA) Inc.

MyHeritage (USA) Inc.

BBB ACCREDITED SINCE 10/22/2012

Customer Review Rating:

Positive
79%
Neutral
2%
Negative
19%

Composite Score:

0 3
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