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          Find a Location

          Mountain America Federal Credit Union has 130 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mountain America Federal Credit Union

              9800 S Monroe St Sandy, UT 84070-4419

              BBB Accredited Business

            • Mountain America Federal Credit Union

              823 E 200 N Roosevelt, UT 84066-2554

              BBB Accredited Business

            • Mountain America Federal Credit Union

              1818 W Highway 40 Vernal, UT 84078-4119

              BBB Accredited Business

            • Mountain America Federal Credit Union

              3451 W South Jordan Pkwy South Jordan, UT 84095-5651

              BBB Accredited Business

            • Mountain America Federal Credit Union

              3065 W 5400 S Taylorsville, UT 84129-2263

              BBB Accredited Business

            Business ProfileMountain America Federal Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            9800 S Monroe St

            Sandy, UT 84070-4419

            Visit Website
            (801) 325-6292

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.18/5

            Average of 40 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            108 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/15/2003

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Mountain America Federal Credit Union has 130 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mountain America Federal Credit Union

                9800 S Monroe St Sandy, UT 84070-4419

                BBB Accredited Business

              • Mountain America Federal Credit Union

                823 E 200 N Roosevelt, UT 84066-2554

                BBB Accredited Business

              • Mountain America Federal Credit Union

                1818 W Highway 40 Vernal, UT 84078-4119

                BBB Accredited Business

              • Mountain America Federal Credit Union

                3451 W South Jordan Pkwy South Jordan, UT 84095-5651

                BBB Accredited Business

              • Mountain America Federal Credit Union

                3065 W 5400 S Taylorsville, UT 84129-2263

                BBB Accredited Business
              Location of This Business
              9800 S Monroe St, Sandy, UT 84070-4419
              BBB File Opened:
              2/7/1991
              Years in Business:
              90
              Business Started:
              1/1/1934
              Business Started Locally:
              1/1/1934
              Business Incorporated:
              6/23/1936
              Accredited Since:
              7/15/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Mountain America Credit Union (All Utah Locations)
              • Salt Lake Credit Union
              Business Management
              • Mr. Tony Rasmussen, Customer Contact
              • Mr. Sterling Nielsen, CEO
              • Mr. Brian Petersen, Marketing Specialist
              Additional Contact Information

              Fax Numbers

              • (801) 325-6395
                Primary Fax
              • (801) 323-5706
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              108 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/09/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I have my truck loan and HELOC with MACU, and have been happy thus far. There closest branch is about 100 miles away, but with being done online and with Docusign, it should not be an issue. As such, when we began looking for a Travel Trailer, they were the logical choice. I applied online last week, and they pulled my credit report and said they would get back to me. I finally heard back from someone today, wherein they had to ask the same info that was provided in my application, and then had to send me a link to upload a copy of my drivers license and take a live picture of myself, which I did, and then they then pulled my credit report, for the second time. Only then did they tell me that I needed to drive into the branch with 2 forms of ID to continue with my loan. Mind you, I have been an existing customer for years, and while I appreciate being careful, this is ridiculous to run me through all of this, pull my credit report twice, only to then tell me, I had to drive 100 miles to show ID. They wasted my time and adversely affected my credit report, which could have been avoided, had they simply told me this up front.
              Read More
              Read 107 More Complaints

              Customer Reviews

              40 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tona D

              04/22/2024

              My adult son bought a vehicle in June of 2023, it was financed thru Mountain America Credit Union. I was advised to use the phrase "Predatory Lending Practices", to describe how this financial institution handled this loan. My son has learning and comprehension disabilities, he reads at a second to third grade level. There is absolutely no way he could have read and understood the paper work attached to this purchase. Also, no one could have approved him for a loan of $68,188.00. My sone is on Social Security and he receives a small amount of money weekly from a trust. In the last twenty years he has worked for a couple of weeks at a few jobs. Obviously nobody did a job search. Also nobody called the trustees to see how much money he was receiving. The vehicle he bought sold for $47,000.00 and he still owed $21,188.00 on his trade-in. This vehicle was repossessed in March of this year. It was sold at auction for $39,700.00. The loan company is now demanding he pay them $28,300.00 in monthly payments of $448.00.
              Read 39 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

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