This Business Is Not BBB Accredited

Sunset Casket, LLC

Sunset Casket, LLC

(888) 268-1550

Sunset Casket, LLC

11 years in business
647 W Billinis Rd Ste 5
West Valley City, UT 84119-7831
Fax Numbers
  • (801) 410-1177
Additional Phone Numbers
  • (888) 342-7477
  • (801) 266-2523
  • (888) 268-1550
Additional Email Addresses
  • orders@fastcaskets.com
  • orders@fastcaskets.com
Additional Website Addresses
BBB File Opened: 03/06/2008
Business Started: 08/25/2006
Business Started Locally: 08/25/2006
Business Incorporated: 08/25/2006 in UT
Type of Entity
Limited Liability Company
Business Management
  • Mr. Matt Warner, President
  • Mr. Scott Warner, Vice President
Business Category
  • Caskets
Products & Services
Caskets
Alternate Business Names
  • Fast Caskets
Methods of Payment
  • We accept Visa, Mastercard, Discover, and American Express
Refund & Exchange Policy: 
OurSatisfaction Guarantee

At Fast Caskets we take pride in our customer satisfaction trackrecord and we offer a Guarantee for all casket orders. When you place an orderwe will begin working immediately to determine availability for your area forthe best delivery options possible.
We can guarantee delivery of your casket order to within 25 milesof most major cities in the U.S. and your order will show up on time and intact(see our casket shipping policy). If for any reason you are dissatisfied withyour order placement Fast Caskets will work with you to remedy the situation.
FastCaskets.com is not liable and shall be held harmless for anyshipment delays due to inclement weather, acts of God, acts of war,governmental action, work stoppages, cargo refusal and/or carrier delays.

Casket Returns, Exchanges and Cancellations
Fast Caskets can work with you to make sure you get exactly thecasket you are looking for. If you would like to exchange your casket order fora different model you will need to do so before it leaves our warehouse toavoid re-stocking fees and all shipping and handling charges incurred. 
If after you receive your order and you would like to return,exchange, or cancel it for any reason, you may do so (provided there is nodamage).  Please contact our customer support team to discuss youroptions.  If this is a cancellation, please send us a cancellation letterto orders@fastcaskets.com.  You will be charged the shipping and handlingcosts to the agreed upon ship-to location, a $550.00 cost for the returnshipment, plus a 25% restocking fee of the original invoice amount.  Upon receiving the product back to ourwarehouse location, Fast Caskets will refund your initial down payment less anyapplicable return and restocking fees within 7-10 business days.  All returns must be shipped and arrive toFast Caskets no later than 20 from the cancellation letter date initiated.  Any returns beyond 20 days, WILL NOT beaccepted.
In the event that a chargeback is filed on your purchase, a 10 dayreturn period of the product will be initiated. If the product is not received within 10 days of the filed chargeback,an 18% daily interest fee of the total purchase amount will take effect.  If the casket is not received within 30 days,Fast Caskets will deem the product as stolen and will pursue and prosecute theclient criminally for theft.  
If you refuse acceptance of product and have the casket sent backto us without sending us a cancellation email, we will charge you a 25% restockfee, shipping and handling costs to ship the product to you and then $550.00 toship it back to us. 
We cannot return custom orders such as head panels or custompainted or printed caskets as they are one off and made for a specific person. All sales are final on custom orders.  We also cannot return,cancel, or exchange “Clearance” items. They are sold as is.  We also cannot accept a used casket.  By law if a body has been placed in a casketfor any amount of time, it is considered used and cannot be returned for anyreason.
All refunds due will be processed within 7 to 10 business daysonce we receive your product (provided there is no damage).
If your product is delivered with damage, please sign the deliveryreceipt marked “damaged” and then inform us and will work out the best remedyto fix the problem.

A+

Overview

We sell caskets to the general public around the United States.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Sunset Casket, LLC

This Business Is Not BBB Accredited

Sunset Casket, LLC

Customer Review Rating:

100%

Composite Score: