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Business ProfileforAED Superstore
At-a-glance
Customer Complaints
17 complaints closed in last 3 years
13 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Cardiac arrest preparedness solutions including AED machines, AED electrode pads and batteries, CPR training and certification, first aid and bleeding control products, and CPR manikins and accessories.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 5000 Tuttle Crossing Blvd, Dublin, OH 43016-1534
- BBB File Opened:
- 12/10/2023
- Years in Business:
- 21
- Business Started:
- 12/3/2002
- Accredited Since:
- 12/19/2023
- Alternate Business Name
- Cardio Partners, INC.
- Hours of Operation
Primary
- M:
- 7:00 AM - 5:00 PM
- T:
- 7:00 AM - 5:00 PM
- W:
- 7:00 AM - 5:00 PM
- Th:
- 7:00 AM - 5:00 PM
- F:
- 7:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Niraj Patel, CEO
- Ms. Gabrielle Sellitti, Marketing Communications Specialist
- Contact Information
Principal
- Mr. Niraj Patel, CEO
Customer Contact
- Ms. Gabrielle Sellitti, Marketing Communications Specialist
- Additional Contact Information
Phone Numbers
- (800) 544-0048Other Phone
Email Addresses
- Primary
- (800) 544-0048
Customer Complaints
17 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I purchased AED pads for my church, a tax exempt organization, on 2 separate occasions. I bought them with a personal credit card, paid the tax then sent copies of the tax exempt form but never received my refund for taxes.
The first: Date Ordered: 8/10/2023 Order Number: ******, $507.90, tax $31.75, total $539.65.
Second: Date Ordered: 11/27/2023 Order Number: ******, $347.00 tax $21.69, total $368.69.
I emailed a PDF copy of the tax exempt form on 8/18/23 and 12/4/23 at their request. I have called and emailed several times but have not received my money. The status on both accounts continues to read "In process" when I check my account online.
Although I initially received emails requesting the forms I never received any feedback to my follow up emails, voice messages, or phone calls.
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Josh T
11/09/2023
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