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Find a Location

Eighth Street Auto, Inc. has 1 locations, listed below.

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    Business ProfileforEighth Street Auto, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Eighth Street Auto, Inc. offers used auto and truck sales, special orders search and financing.

    Business Details

    Location of This Business
    4390 8th St S, Wisconsin Rapids, WI 54494-7830
    BBB File Opened:
    9/19/2003
    Years in Business:
    25
    Business Started:
    2/1/1999
    Business Started Locally:
    2/1/1999
    Business Incorporated:
    9/17/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jim Vruwink, President
    • Mr. Tom Vruwink, Vice President
    Contact Information

    Principal

    • Mr. Jim Vruwink, President
    • Mr. Tom Vruwink, Vice President

    Customer Contact

    • Mr. Jim Vruwink, President
    Additional Contact Information

    Fax Numbers

    • (715) 421-1395
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased a 2014 Buick enclave from 8th street on 10/12/2022. The owner, ***** wife was driving the vehicle and had brought it to the lot for me to test drive on the local streets (no interstate around). He explained that she had been driving it for a few weeks and loved it. The buyer guide was not on the vehicle. I completed the purchase, they did not tell me that the vehicle was a buy back. However, at some point during the transaction,they did have me sign the buyer's guide without explaining it was a buy back lemon or what that even meant. I drove the car home my normal way from ********* to ******************** (not the interstate). I purchased the car on a Wednesday. That weekend I was able to drive the car on the interstate. I felt shaking. I called on Monday 10/17 to let them know that I felt shaking while driving. I left a message for the owner *****. I miss a call back on 10/19 and called them back on 10/20 speaking the office assistant. I cannot recall her name at this moment. She told me I could bring my car in on 10/28 and they would look at it for me. After about 5 minutes their mechanic said he didn't have enough time i had to reschedule (I dont live in town). I called and rescheduled it and spot to a young man on 10/31 at 8:26 am who scheduled me for 11/4. I had a friend take the car on that day. He was told that I didnt have an appointment and that I no-showed on 10/28. After I spoke to the assistant again she continued to tell me i was lying and did not come on 10/28 as they would not have sent me away. Finally she talked to her mechanic who then said that I was i did show on 10/28. I was then rescheduled again. They look at the care and said there was a defect in the tire and that they would order a new tire and call me to put it on but it would take a while as they were not in stock. I continued to wait to hear when the tire was in.  The assistant had called me to tell me she needed the title that the bank send me for my trade in car. I thought they had just sent it to me for my file. I told her I would bring it in when they were finishing the work on my care as I do not live in Rapids. At the end of November I received a text (Friday evening) from the assistant demanding I bring in the title for the car I traded the next day as they had already sold the car. I explained that I was out of town and was unable. She threaten to to get an attorney. I explained/inquired on the status of my tire, and again explained that per out prior conversation, I was bringing it to that apt and apologized. I said I could bring it Monday. She said that there was nothing wrong with my car and that I did not have any ongoing needed services. She was extremely rude and mean. On Monday she called and said she confirmed that they were supposed to order a tire and it didnt. I brought the title when I had the tire put on. I then received a bill stating that I owed for the tire. I think this has been resolved after being sworn at by the owner. In December I took my car in because the All ************* light had come on and my all-wheel drive was not working. I was told that it either needed a new modular or an update. I took my car to a GM dealer who was unable to complete the update. I took it in again as directed to see if they could clean the wires to perform the update. They were able to but it did not work. I need a new modular. Due to the significant amount of ongoing issues I have had with this car, I talked to them about trading it in. The sales persons told me that this car was a buy back/lemon vehicle and asked if the explained that to me. I had no idea. He explained that as I owe ****** on this car and the amount of work it needs they could not even offer me a trade in. I came home and look at the paper work.
    I also had to purchase a new battery about 1 month after buying the car.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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