ComplaintsforWaukesha Iron & Metal, Inc.
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Complaint Details
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Initial Complaint
11/29/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On the 22nd of of November 2023. Waukesha Iron and Metal Accepted a vehicle for scrap. They did not check to verify that the person giving them the vehicle was in fact the owner of it. It is my Dodge Dakota that I was in the middle of selling. ************************************* stole the vehicle from me and then had someone else sell it. I am looking for financial compensation for them not doing a check on the vehicle.Business response
12/08/2023
Here at Waukesha Iron & Metal we are classified as a Type 1 Salvage Yard. With this classification we are not required to obtain a physical title from the individual that is recycling the vehicle. Per the form # MV2459 (Junked Vehicle Bill of Sale) of the ********* ********** of ************** it states that with a valid State ID and this form, the information is sufficient to start the "junk" process of the vehicle. Once this form is turned in, we run the Vehicle Identification Number (***) to ensure no liens or thefts have been reported. Pending the vehicle clears this step and no liens or thefts are found, we are able to junk the vehicle for recycling purposes.
On November 22nd, 2023 we had a vehicle with the *** #***************** brought into Waukesha Iron & Metal.This *** was run through the ***DOT website for any liens or thefts and it cleared both. As of December 8th, 2023 this vehicle is not showing any reported theft per the **************** (NMVTIS) site.
With any type of stolen property,the theft would need to be reported to the police to ensure an adequate investigation is completed of the alleged theft. After a thorough investigation and theft is found to be the verdict, any restitution or financial compensation can be deemed necessary to the victim.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.