![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPrava Design Build
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Have been in contract with contractor since march 2023 for various aspects of remodels and the job is still not done. Contractor continually delays and the work done has been poor - weve continually asked for timelines without it being provided and its resulted in us paying storage fees at other vendors due to the changes and frequently rearranging our schedule and expectations to accommodate. At this point we have reduced scope of work to only having a couple doors to hang and siding to patch which both could have been accomplished nearly anytime in last 6 months. We are simply asking job to be finished and havent been successful yet in that.Customer response
04/28/2023
Hello - i realize i made a typo in my complaint in the subject line. I mistakenly say work has been ongoing since March 2023, it is supposed to read since March 2022.Also since filing the complaint we have found other items wrong with the work requiring repair without commitment on their end to fix.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Racine, WI 53404-1008
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.