Business ProfileforHarbor Homes of Wisconsin

We closed on a home on 8/23/2021 with Harbor Homes. As part of our 1 year warranty, we submitted items needing repair. We were informed all drywall issues (cracks, tape peeling) would be taken care of at the 11 month ****. We submitted our drywall items, which were many. Literally every room in the house needs repair as there are cracks in the drywall in every room, and a couple rooms with tape that has come undone. We have been told that touch up painting after the drywall repair is our responsibility. We feel this is ridiculous and not acceptable. The touch up painting is a result of the drywall having to be repaired, not due to anything we have done. It does not make sense that we would be responsible for touch up paint that is caused by builder having to repair drywall. Had the drywall not needed repair, there would be no touch up painting needed. The builder informed us we initialed an item pre-closing stating that touch up paint is the homeowner's responsibility. We took this to mean that any touch *** needed after walkthrough would be our responsibility, not touch *** resulting from drywall repair. When addressing this with builder, they admitted they intend to have their documents changed to clarify that the touch *** after drywall are homeowners responsibility. This clearly shows they acknowledge their document is not clear and misleading. Regardless, I still hold firm that it is not feasible to be held responsible for something that is caused by their having to repair something else. If I hire someone to do a repair in my home, and they damage something as a result, they are responsible. This is no different-they are causing the paint to have to be touched up because they are making drywall repairs. We purchased a new construction home-I would expect them to honor a one year warranty for all repairs not caused by us. They also stated many homeowners custom paint & they cannot be responsible for touching up. We have done no custom painting-all is original.