Customer ReviewsforEmpire Home Remodeling

Great company, Sales Rep Alec***************** is top notch, explains all window options and offers all price options. Never felt any pressure into purchasing. Highly recommended.

I recently had the pleasure of working with Alec from Empire Home Remodeling when purchasing new windows for my home. From start to finish, Alec demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. What truly set Alec apart was in-depth knowledge of the products they offered. He patiently walked me through the various window options available, explaining the features and benefits. Alec expertise was evident as he answered all my questions with clarity and provided valuable insights to help me make informed decisions. Thank you, Alec for making the process of purchasing new windows such a positive and enjoyable experience. Your outstanding service has earned my trust and loyalty as a satisfied customer.

We had Alec ****** come to our home today to price out some new windows. He was very informative, friendly and respected our time. Very thorough presentation. We haven't started our project yet but are hoping for the best as they seem to have a good product with a great warranty. I will follow up after the project is complete.

Positive experience. Professional. Friendly. Not pushy. Affordable prices for windows . Will be using Empire again for my patio window and any other remodeling needs.

We have now used Empire Home Remodeling for three major projects on our home. In Spring of 2023, we had all the windows replaced throughout the house. Also, we had the gutters and downspouts replaced on both our home and the garage. In the Spring of 2024, we again approached Empire to re-side our home, For each project, we met first with Darren (Sales) and reviewed our options, colors, and style. Next, Megan (operations) answered all questions, then confirmed and placed our order. Each Installation Crew (Gutters, Windows, and Siding) were exceptional. They were professional, friendly, quality orientated, and knowledgeable. Projects were completed on time and with absolutely no glitches. Empire Home Remodeling honored everything that they promised. Their coordination and execution was excellent. Materials used are top notch quality. Installation crews great. Overall, for all of the three projects our thoughts .... "OUTSTANDING"!!!!! We, without hesitation, highly recommend Empire Home Remodeling for any homeowner thinking of major projects. They provide excellent service, quality products, and outstanding workmanship.

Initial estimate was set up within 1 day! Brandon came out and was extremely professional and was happy to play Vanna White with all the product samples so I could get an accurate view of what the finished product might look like within the bathroom. He understood I didn't have a lot of time to sit with him, and I knew what I wanted so we moved through the decision process quickly and efficiently. I am looking forward to the install and will follow up with photos at that time.

Positive experience. Professional. Friendly. Not pushy. Affordable prices for windows ??. Prompt and were on schedule. Gift ?? bag was a nice touch.

Brandon was great to work with. He was timely and responsive to our needs. He was also able to accommodate our short timeline which made the experience even better.

Brandon was great representation of Empire Remodeling. Knowledgeable, listened to what we wanted, and was professional. Very happy with our decision to go with Empire Remodeling for our bathroom renovation.

Mr************ was very knowledgeable about the windows that he was selling, very friendly. Mr************* was not pushing me to buy the windows which I like. Once again thank you for your professionalism. I look forward to getting my new windows installed!*****