ComplaintsforPrime Financial Credit Union
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/18/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am not liable for this debt with Prime Financial Credit Union, I do not have a contract with Prime Financial CU, they did not provide me with the original contract as I requestedInitial Complaint
03/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt with prime Financial credit Union and do not have a contract with prime Financial credit Union they did not provide me with the original application like I asked.Initial Complaint
11/04/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
This credit union has allow companies to steal from my account like Amazon ADT and various other companies that I had business with and bills they stole from this account and also my parents account which is still open because I am his executor on his estate he passed away last October 31 I do know that the money that I had from his passing which was $15,000 I put in a secured account for two years overall I had a company call Pepsi send me checks to have my car wrapped and put the checks into my account they cleared then they sent me some other checks for payment Imany banker at the credit union actually had to clear the checks because they hadnt cleared yet for whatever reason then I got other checks and those ****** cleared then the other checks that I said cleared when I talk to Manny they turned around and make sure that they didnt clear I found out that this company had gypped me out of all of my money when I explain to them that the first checks clear he turned around and put those in the negative also with my account I noticed that these checks have been presented to the bank at all I contacted the bank spoke to the individual they actually had no information at all on why my bank never contacted their bank to clear the checks I do know that I will I bought $15,000 back overall they did me unfairly and also I would like all my money back that was ripped off out of this account and also there is proof because I know that I had a debit card ending and I believe it was **** that debit card actually was a card that someone had tried to steal my parent and I full Check that he received from Social Security and retirement out and when I contact a **** and left him a message he refused to obviously were turned the car but I remember that I spoke to a young lady by the name **** and she was the one that told me that It look like some sort of ************* try to get some money out of your account I Need the name of Them these are the psychics that are stealingtooBusiness response
11/28/2022
Given the regulations for privacy requirements with our members accounts, I am unable to provide you with any details about her account; however, I can assure you we will continue to communicate directly with ******************** regarding her concerns.
Thank you,
*******
Customer response
11/28/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Please type your response here.] I really would like to know how much longer it will take for this contact because its been almost a month now I would believe since Ive initiated this complaint I havent received any written response of any kind would like for them to please reach out to me in a written email ******************** and or by phone*************** Soon!
Regards,
*************************
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.