Complaintsfor1st American Pest Control and Snow Removal, LLC
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Complaint Details
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Initial Complaint
11/29/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
We hired them on June 2nd gave 30 days if continue dust mite problem contacted on June 19th refused to come back and respray the decade of dust mite. Also refused to come back every 3 months. Told me to go somewhere else. I have been told over and over every reason in June why could not respray. Recently contacted and was told why I didnt do anything in 30 days and proved I did and they wont fix what they said they would do. Im very disgusted how we were treated by this company. We paid $325 for spray. Resprayed ********** days after the June 2nd then just gave me the brush off everytime I tried to get them to honor the 30 days. I also have every email from ***** and the company and all they said to me. Would love to send to you but dont know how to.Business response
11/29/2023
We dispute this complaint, the information is in the attached document providing the course of events. We have responded to the customers concerns and emails in a timely matter. Given the erratic behavior and timing of the emails, we feel we have more than adequately tried to work with the customer, and we have met our obligations based on initial service and follow-up service.
Thank you
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.