Consumer Finance Companies
Skytrail CashThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 13 total complaints in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/29/2023
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have had many loans through skytrail. I've always been able to pay them back without any issues. However, due to the economic situation. My work has been nearly cut in half. I've already paid $864 on an original $400 loan and the balance is still $384.00. I do not have the funds to make the paymentsBusiness Response
Date: 10/02/2023
Please see the attached letter.Initial Complaint
Date:09/20/2023
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company is reporting multiple loans that I never took out in 2018 and wont respond to my inquiries about it.Business Response
Date: 09/22/2023
Please see attached letter.Initial Complaint
Date:07/17/2023
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
**********************Business Response
Date: 07/18/2023
Please see the attached letter.Initial Complaint
Date:01/21/2023
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***************************Business Response
Date: 01/23/2023
This responds to the above-referenced complaint. This inquiry related to a loan from
Ningodwaaswi, LLC dba Sky ***** Cash (the Company), which is owned by the Lac du
Flambeau Band of Lake Superior Chippewa Indians (Tribe). The Company takes these types of
inquiries very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes ************************* Services
Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
clearly reflected in the loan agreement that the customer signed before receiving the loan. The
customer also received a TILA disclosure that outlined the amount and date of each payment
required under the loan agreement. Due to its immunity, the loan is not subject to state law and
the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed the subject loan and
will consider it paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
DocuSign Envelope ID: ************************************
Ningodwaaswi, LLC dba Sky ***** Cash
Po Box 1115
***************, ** 54538
LDF Holdings, LLC
Po Box 231
***************, ** 54538
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
Date:01/20/2023
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************
payed. I feel abused. Are they really above the any state law as they advertise?? How can this be allowed?? Is there federal relief?? Was getting copies of loans for past two years but something new, they deleted past loans. No access for evidence. But bank account statement from 2020 when I started doing business with them.Business Response
Date: 01/23/2023
This responds to the above-referenced complaint. This inquiry related to a loan from
Ningodwaaswi, LLC dba Sky ***** Cash (the Company), which is owned by the Lac du
Flambeau Band of Lake Superior Chippewa Indians (Tribe). The Company takes these types of
inquiries very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes ************************* Services
Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
clearly reflected in the loan agreement that the customer signed before receiving the loan. The
customer also received a TILA disclosure that outlined the amount and date of each payment
required under the loan agreement. Due to its immunity, the loan is not subject to state law and
the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed the subject loan and
will consider it paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
DocuSign Envelope ID: ************************************
Ningodwaaswi, LLC dba Sky ***** Cash
Po Box 1115
***************, ** 54538
LDF Holdings, LLC
Po Box 231
***************, ** 54538
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
Date:11/17/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************************Business Response
Date: 11/21/2022
This responds to the above-referenced complaint. This inquiry related to a loan from
Ningodwaaswi, LLC dba Sky ***** Cash (the Company), which is owned by the Lac du
Flambeau Band of Lake Superior Chippewa Indians (Tribe). The Company takes these types of
inquiries very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes ************************* Services
Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
clearly reflected in the loan agreement that the customer signed before receiving the loan. The
customer also received a TILA disclosure that outlined the amount and date of each payment
required under the loan agreement. Due to its immunity, the loan is not subject to state law and
the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed the subject loan and
will consider it paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
DocuSign Envelope ID: ************************************
Ningodwaaswi, LLC dba Sky ***** Cash
Po Box 1115
***************, ** 54538
LDF Holdings, LLC
Po Box 231
***************, ** 54538
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
Date:11/09/2022
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************Business Response
Date: 11/14/2022
The Company is a wholly owned and operated subsidiary of *** Holdings, LLC (***
Holdings). *** Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed the subject loan and will
consider it paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.
DocuSign Envelope ID: DB82360C-51DD-4943-9148-111D5D4F3ECB
Ningodwaaswi, LLC dba Sky ***** Cash
Po Box 1115
***************, ** 54538
LDF Holdings, LLC
Po Box 231
***************, ** 54538
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
Date:10/25/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************************Business Response
Date: 11/07/2022
This responds to the above-referenced complaint. This inquiry related to a loan from
Ningodwaaswi, LLC dba Sky ***** Cash (the Company), which is owned by the Lac du
Flambeau Band of Lake Superior Chippewa Indians (Tribe). The Company takes these types of
inquiries very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
Considering Ms. ************ current financial hardship and her payment history with
Sky ***** Cash, we recommend considering her account paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
DocuSign Envelope ID: ************************************
Ningodwaaswi, LLC dba Sky ***** Cash
Po Box 1115
***************, ** 54538
LDF Holdings, LLC
Po Box 231
***************, ** 54538
found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
Date:10/12/2022
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************************Business Response
Date: 10/14/2022
The Company is a wholly owned and operated subsidiary of *** Holdings, LLC (***
Holdings). *** Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes ************************* Services
Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
clearly reflected in the loan agreement that the customer signed before receiving the loan. The
customer also received a TILA disclosure that outlined the amount and date of each payment
required under the loan agreement. Due to its immunity, the loan is not subject to state law and
the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed *******************************
subject loan and will consider it paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.
DocuSign Envelope ID: D3A6A7FD-A0D9-4549-AD79-5CAD3D9FC0CB
Ningodwaaswi, LLC dba Sky ***** Cash
Po Box 1115
***************, ** 54538
*** Holdings, LLC
Po Box 231
***************, ** 54538
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter,
pursuant to Section 10 of the ************************* Services Regulatory Ordinance, which
can be found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-
Consumer-Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute
resolution with the ************************* Services Regulatory Authority ************ To
do so, he/she must send a written request to the Authority at ************************************************************************. The request must contain the information required by Section 10 of the ****************************
Skytrail Cash is NOT a BBB Accredited Business.
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