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    ComplaintsforLendgreen

    Consumer Finance Companies
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      Harrasment
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I have these people calling me stating that I owe them money. They call and harass me, my mothers number( not sure how they got that) and my place of work. I paid these people off a long time ago.
    • Complaint Type:
      Order Issues
      Status:
      Resolved
      I have been getting multiple calls from this Lendgreen company telling me I still owe money from a loan back in 2017. That if I don't pay a settlement amount of first call was $1300 now after today 4/12/2022 its 20 payments totallying $2000, otherwise it will be forced to send $6000 to a 3rd party collections. Each time they call or i try talking to someone its different amounts. I've attempted to call and email them regarding this matter but no responses to my email. I can't get my information online, they won't provide it, I tried telling them the original principle amount had been paid plus $50 over back in 2017 and gave them exact dates from bank statements with the withdrawals. That they weren't licensed in WA state and asked that the loan be considered paid in full since principal amount. They won't and just continue to call threatening if I don't pay the settlement that day they will send it to collections.

      Business response

      04/13/2022

      This responds to the above-referenced complaint. This inquiry related to a loan from
      Niiwin, LLC dba Lendgreen (the Company), which is owned by the *** du ******** Band of
      Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries very
      seriously and would like to provide you with the below information. Nothing in this
      communication should be construed as a waiver of the Tribes or the Companys sovereign
      immunity, all of which are expressly preserved.
      The Company is a wholly owned and operated subsidiary of ************, LLC (***************). ************ is a wholly owned and operated subsidiary of the ****** ************************************ which is a wholly owned and operated economic arm and
      instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
      Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
      seq., as amended, and is identified on ***************** ********** of ********* list of federally
      acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
      Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
      Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
      subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
      2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
      sovereign immunity).
      The Company issues loans in accordance with the Tribes *************************
      Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
      provided that it would be governed by the laws of the Tribe, without regard to the laws of any
      state. The interest and fees applicable to the loan are permitted by Tribal law. They were
      accurately and clearly reflected in the loan agreement that the customer signed before receiving
      the loan. The customer also received a TILA disclosure that outlined the amount and date of each
      payment required under the loan agreement. Due to its immunity, the loan is not subject to state
      law and the Company is not required to be licensed with any state. The customers loan is legal.
      As a courtesy to, *******************************, at this time the loan has been written off and considered
      paid in full.
      The customer can call the Company at ************** if there are further questions or
      concerns.

      DocuSign Envelope ID: ************************************

      Niiwin, LLC dba Lendgreen
      Po Box 221
      ******************* 54538

      ************, LLC
      Po Box 231
      ***************, ** 54538
      The Company trusts that the complainant will find this letter of explanation satisfactory.
      However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
      to Section 10 of the ************************* Services Regulatory Ordinance, which can be

      found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
      Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

      the ************************* Services Regulatory Authority ************ To do so, he/she
      must send a written request to the Authority at *************************************************************** 54538.
      The request must contain the information required by Section 10 of the *************************
      Services Regulatory Ordinance.

      Customer response

      04/18/2022

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      *******************************
    • Complaint Type:
      Billing Issues
      Status:
      Answered
      I have been recently getting calls from Lendgreen saying I took out a loan for **** dollars over 2 years ago. I have not had any interaction with these people before now. No letters in the mail or no calls till now.

      Business response

      01/03/2022

      To Whom It May ******** This responds to the above-referenced complaint. This inquiry related to a loan from Niiwin, LLC dba Lendgreen (the Company), which is owned by the *** du ******** Band of Lake Superior Chippewa Indians (Tribe). *********** takes these types of inquiries very seriously and would like to provide you with the below information. Nothing in this communication should be construed as a waiver of the Tribes or the Companys sovereign immunity, all of which are expressly preserved. *********** is a wholly owned and operated subsidiary of ************, LLC (************). ************ is a wholly owned and operated subsidiary of the ****** ********************************* which is a wholly owned and operated economic arm and instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et seq., as amended, and is identified on the United ***************** of Interiors list of federally acknowledged Indian Tribes. ************** (July 23, 2018). *********** is an arm of the Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp. 2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal sovereign immunity). *********** issues loans in accordance with the Tribes ************************* Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided that it would be governed by the laws of the Tribe, without regard to the laws of any state. The interest and fees applicable to the loan are permitted by Tribal law. They were accurately and clearly reflected in the loan agreement that the customer signed before receiving the loan. The customer also received a TILA disclosure that outlined the amount and date of each payment required under the loan agreement. Due to its immunity, the loan is not subject to state law and the Company is not required to be licensed with any state. The customers loan is legal. As a courtesy to *****************************, even though not obligated to do so, we have closed her subject loan and will consider it paid in full. The customer can call the Company at ************** if there are further questions or concerns. DocuSign Envelope ID: ***********************************************************, LLC dba Lendgreen ************************************************************* ************, LLC ************************************************************* *********** trusts that the complainant will find this letter of explanation satisfactory. However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant to Section 10 of the ************************* Services Regulatory Ordinance, which can be found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-ConsumerFinancial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with the ************************* Services Regulatory Authority ************ To do so, he/she must send a written request to the Authority at *****************************************************************************. The request must contain the information required by Section 10 of the ************************* Services Regulatory Ordinance. Kindest Regards, _
    • Complaint Type:
      Order Issues
      Status:
      Resolved
      Paid loan off years ago still calling me everyday claiming I owe them a balance and I paid it off plus extortionate interest

      Business response

      10/22/2021

      VIA E-MAIL Better Business Bureau Re: Complaint #******** To Whom It May ******** This responds to the above-referenced complaint. This inquiry related to a loan from Niiwin, LLC dba Lendgreen (the Company), which is owned by the *** du ******** Band of Lake Superior Chippewa Indians (Tribe). *********** takes these types of inquiries very seriously and would like to provide you with the below information. Nothing in this communication should be construed as a waiver of the Tribes or the Companys sovereign immunity, all of which are expressly preserved. *********** is a wholly owned and operated subsidiary of ************, LLC (************). *** Holdings is a wholly owned and operated subsidiary of the ****** ********************************* which is a wholly owned and operated economic arm and instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et seq., as amended, and is identified on the United ***************** of Interiors list of federally acknowledged Indian Tribes. ************** (July 23, 2018). *********** is an arm of the Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp. 2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal sovereign immunity). *********** issues loans in accordance with the Tribes ************************* Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided that it would be governed by the laws of the Tribe, without regard to the laws of any state. The interest and fees applicable to the loan are permitted by Tribal law. They were accurately and clearly reflected in the loan agreement that the customer signed before receiving the loan. The customer also received a TILA disclosure that outlined the amount and date of each payment required under the loan agreement. Due to its immunity, the loan is not subject to state law and the Company is not required to be licensed with any state. The customers loan is legal. As a courtesy to, *********************************, Lendgreen management will be looking into this, so the calls stop. There is no balance due, and we will remove any communications from her account. The customer can call the Company at ************** if there are further questions or concerns. DocuSign Envelope ID: ***********************************************************, LLC dba Lendgreen ************************************************************* ************, LLC ************************************************************* *********** trusts that the complainant will find this letter of explanation satisfactory. However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant to Section 10 of the ************************* Services Regulatory Ordinance, which can be found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-ConsumerFinancial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with the ************************* Services Regulatory Authority ************ To do so, he/she must send a written request to the Authority at *****************************************************************************. The request must contain the information required by Section 10 of the ************************* Services Regulatory Ordinance.

      Customer response

      10/22/2021

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      *********************************
    • Complaint Type:
      Order Issues
      Status:
      Answered
      People from this loan company somehow have all of my personal information and just called today saying I took out a loan over 2 years ago. I have no knowledge of this and have received NO correspondence from them in the 2 years. They even had my work number and called me at work, harrassing me. The staff is extremely rude. Not sure if this is a scam but it sure seems like it.

      Business response

      10/08/2021

      As a courtesy to *****************************, the account is marked as pending fraud. We are
      requesting a police report within ***** business days.
      If ***************************** has any questions, she may contact customer service at *********-
      ****.
      The information can be sent to ***************************************. If the customer has any
      additional questions, he/she can call the Company at **************.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I continuously get calls from this arid company, I have never taken out an installment loan and the information of my employment they have is not valid. I have told them multiple times I have no idea what they are referencing to. The staff is rude and argues that I wrote this or filed this etc. I have continuously advised I have never done any of the above. This debt in which they are suggesting is in ******************************************* 2015.

      Business response

      08/19/2021

      See attached that includes:

      As a courtesy, even though not obligated to do so, we have closed your subject loan and
      will consider it paid in full.
      The customer can call the Company at ************** if there are further questions or
      concerns.

    • Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I received a call from this business today . Regarding a debt under ***** ******. I have requested in the past that they do not contact me at my work. Furthermore, I am requesting that they do not contact me any further including, work, cell phone, family or friends. If I receive any more calls I will file a complaint with Consumer Finance Agency- Federal Trade Commission.

      Business response

      06/30/2021

      See attached that includes:

      A suitable payment plan can also be arranged. We encourage the customer to call us at 1-
      855-832-7227 and our customer care team will be happy to assist them with this account.
      The customer can call the Company at 1-855-832-7227 if there are further questions or
      concerns.


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