ComplaintsforExcel Auto Body
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Complaint Details
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Initial Complaint
01/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This issue has been going on for roughly 2 years with the last contact being within the last year. Took my car for a rust repair estimate and talked to owner ****, told him I wanted it done right old metal cut out new metal put in, he assured me thats how itd be done, it was not! have had my car back atleast 6 times with no resolution because rust is coming through that wouldnt be there had it been done right, theyre trying to charge me more for something that was agreed upon being done right in the first place. The alleged newowner unknown name, told me he in fact did a quick once over on my car because that is what he thought the owner wanted done to get it in and out, I have tried resolving with the business just wanting all money refunded to no avail and will be seeking civil suit. This place is a scam. And I have since found out I am not the first this is happened to. Would also like to request more than just what i paid since it is going to cost more now to fix what they didnt do correctly
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.