ComplaintsforRC Electric
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Complaint Details
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Initial Complaint
02/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired *************************** to perform electrical work on our property outside of *******, **. On Sept. 20th, we sent payment by check of $2475.00 as a 50% deposit for the work to be performed. This was to include hooking up an electrical panel and meter, trenching power from the meter to the building and wiring the interior.On approximatly October 7th, 2022, he arrived to hook up the meter and panel from our transformer and promised to return in two weeks to trench the power. We reached out to him via text message on October 22nd asking for the date he would return to finish the work.We received no response.On October 30th we reached out again via text asking for an update.He said he could not get there and would come the following week. We reached out on Nov,7th asking for an update, again no response.We reached out on Nov. 16th and he finally responded and said he was planning on returning the following week and by Nov. 20th.He never returned or responded in any way.On Nov. 22nd we reached out again inquiring why no work was performed, no response again.Reached out Dec. 13th asking for a detailed invoice of time and materials and a refund of the balance of the deposit payment since he had not shown up or communicated any indication of when the work would be done. and again, no response
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.