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Find a Location

Custom Roofing & Tree Specialists has 1 locations, listed below.

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    Business ProfileforCustom Roofing & Tree Specialists

    Roofing Contractors

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Custom Roofing Specialists, located in Green Bay, WI, offers roofing services for new construction and repairs, including debris/tree removal from roofs and repairs, soffit and fascia, siding and gutters. 

    Business Details

    Location of This Business
    508 E Mission Rd, Green Bay, WI 54301-1710
    BBB File Opened:
    5/30/2001
    Years in Business:
    28
    Business Started:
    8/1/1995
    Business Started Locally:
    8/1/1995
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Custom Roofing Specialists
    • Ermis Construction
    Business Management
    • James W. Ermis, Owner
    Contact Information

    Principal

    • James W. Ermis, Owner

    Customer Contact

    • James W. Ermis, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This man is a con artist. He lies about the work he will do and never or rarely shows up. He showed up long enough to tear my roof off and leave everything laying on the ground. I had to clean it up myself. He left part of my roof bare and it stormed and leaked very badly and stil did not show up, I had to fix that myself. He made promises to show up the following morning to finish the job but never did. He did that for a week and when I realized he was never going to finish, I ended up hiring someone else to finish my roof. I gave him $3650 out of $5000 because he kept begging for more money even though the agreement was supplies before and the rest of the money after. He didn't even get new plywood for my roof, he got some he found that was warped, full of nails and swollen. Then he accused me of stealing it when I used part of a piece to fix the roof he left bare so that I could put some protection over it. He threatened to hit me in the head with a shovel and many many other things. I just do not think he should have an A+ rating on here. That is what made me think he was a safe person to use. He said he is licensed and insured and lied about that too. Now that my roof is done, he is threatening me because I refused to give him the rest of the money when he didn't even put one shingle on my roof.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katheryn B

    1 star

    03/11/2023

    He never showed up to do the work it was always an excuse then he sent someone else over that did not finish the job but I stupidly paid the guy. Meanwhile I was looking for my car exhaust to be fixed and *** said he could fix it so I sent him the money but. Then he never showed up to do the work. He told me so many stories he got confused and could not keep his stories straight. Every two weeks I send a message asking for my money and today he said he is not paying me because I am nasty and being unethical. Even though he took my money and did not provide any service. He is unethical and unreliable

    Local BBB

    BBB Serving Wisconsin

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