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Find a Location

Maurice and Sons Roadside Rescue LLC has 1 locations, listed below.

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    Business ProfileforMaurice and Sons Roadside Rescue LLC

    Roadside Assistance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto towing, changing flat tires, gasoline delivery, jump starting of vehicles, transportation, lockouts and more. 

    Business Details

    Location of This Business
    2906 Perry St, Madison, WI 53713-3237
    BBB File Opened:
    7/31/2015
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Started Locally:
    1/1/2013
    Business Incorporated:
    2/16/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Maurice Ewing, Owner
    Contact Information

    Principal

    • Maurice Ewing, Owner

    Customer Contact

    • Maurice Ewing, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I ***** a tow. I chose M&S because they were able to tow it to their location and also do my repairs. I was told I needed a wheel bearing, control arm and a new wheel. I asked that they also do the oil change. I am not confident any of the work got done. I was given a total of 600 plus dollars for everything. When I did find out that the car was done I was told that I needed a new wheel to put my tire on. I told them I would look for the rim and get it to them. I had just put four new tires on my car at discount tire, so I knew all of my tires we're good. I said that it would be best to pull off fully assembled, so they waited two days while I located a new wheel. When I went to pick up the car I was not told that they put the new wheel on without replacing the tire, which I had provided in the trunk. Which brings me to my next problem. My trunk no longer opened. It appears there was some type of damage done. The officer on scene can confirm that I opened my trunk. Somehow between then and when I got it back it broke.the No one, mentioned anything about my trunk not being functional. I woke up 2 days later and both of my front wheels were on flat. Again, all four of my tires were brand new. There's no reason any of the four should not have been functional. I then took the car to another mechanic and had to spend another 400 plus dollars on the car. I was in need of tie rods, two, and, to have the tire put on wheel. The wheel that was left on my vehicle was bare, wires poking out. When I called to get resolution I was not offered any solution, rather, I was blamed. The second mechanic, which I visited immediately after this failure, can contest to what the repairs look like in the condition my car is when I pulled off. I wasn't even given the courtesy of knowing I was at risk because that tire they put on the car was not functional. I got the wheel from the junkyard. I believe they took advantage of my emergency situation, and left me, potentially, at risk
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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