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Find a Location

H.J. Faust Heating and Cooling has 2 locations, listed below.

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    Customer ReviewsforH.J. Faust Heating and Cooling

    Heating and Air Conditioning
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    5 Customer Reviews

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    • Review from John H

      5 stars

      09/05/2023

      We had our new HVAC system installed yesterday by Jared, James, and Roman who tripple-teamed the job from start to finish. They were all professional and efficient and showed respect to my home as they labored all day without taking a break. All were personable and answered all my questions as they changed out my equipment and fully tested it before leaving. We were very impressed with their on-time arrival and determination to complete the project in one day. We will highly recommend this crew to all!

      H.J. Faust Heating and Cooling Response

      09/06/2023

      Thank you for your kind words ****! We hope you enjoy your new comfort system and we look forward to our next visit.
    • Review from Barb R

      5 stars

      07/23/2021

      Cant say enough good about our experience with HJ Faust! We were in need of a new a/c unit in the middle of summer. We were having mixed feelings about the company we were dealing with at the time and decided to call Faust after reading some very good reviews. Right from the start we were treated like we were their best customer! ************ was so responsive and thorough in helping us decide which unit to get AND although units were hard to come by he managed to get us one pretty quick. ************** was our lead technician and was knowledgeable and proficient in removing the old and installing the new. He was respectful of our home and invited any questions or concerns we had. We felt very confident in his work. He was punctual and seemed to take pride in his work! We are pleased to have discovered this gem of a company!

      H.J. Faust Heating and Cooling Response

      07/26/2021

      Thank you so much ****! We appreciate your trust and kind feedback. We look forward to servicing you again in the future.
    • Review from Charles A

      5 stars

      07/22/2021

      ***** and ******* from H>J> Faust did a fantastic job replacing our HVAC with a new Lenex unit.They were very professional and effecient.

      H.J. Faust Heating and Cooling Response

      07/23/2021

      Thank you *******!
    • Review from Tammy Z

      5 stars

      06/23/2021

      Excellent Customer Service from start to finish. Highly recommend this business for both furnace and ac install. Shout out to Griffin too. The site would not let me select him. You were all wonderful. Thanks so much!!


      H.J. Faust Heating and Cooling Response

      06/28/2021

      Thank you Tammy. We appreciate your trust and recommendation.
    • Review from MJ D

      5 stars

      05/25/2021

      Jared and Colin did an absolutely terrific job installing our new AC unit. They arrived on time, wore masks throughout (much appreciated!) wore shoe coverings inside the house and cleaned up after themselves beautifully. After the job was done, in less time than expected, Jared took me over the system inside and out to make sure I understood what had been done. They filled out the forms for the inspection and indicated the number listed to call. Then they toted away the old unit so we didn’t have to deal with that. I can’t say enough about the H.J. Faust company. We have dealt with them for over ten years and they are absolutely trustworthy. In an emergency situation, which we have had, they work very hard to get us back up and running quickly.

      H.J. Faust Heating and Cooling Response

      05/25/2021

      Thanks MJ! We appreciate your trust and recommendation and look forward to working with you for another 10 (and more).

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