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Find a Location

Valley Exteriors, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforValley Exteriors, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/2017

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Valley Exteriors, LLC. located in Appleton, WI, serving Northeastern Wisconsin, offers exterior home improvement services.  These services include: roofing, siding, windows, storm damage repair, gutter toppers and covers and soffit/fascia.

    Business Details

    Location of This Business
    1883 N Silverspring Dr, Appleton, WI 54913-5408
    BBB File Opened:
    9/7/2017
    Years in Business:
    7
    Business Started:
    9/21/2016
    Business Started Locally:
    9/21/2016
    Business Incorporated:
    1/26/2017
    Accredited Since:
    9/14/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Valley XT
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Aaron T. Vandermause, Owner
    Contact Information

    Principal

    • Aaron T. Vandermause, Owner

    Customer Contact

    • Aaron T. Vandermause, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/02/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    My husband and I hired this business to do our roof/siding/windows. Said business has only completed our roof. They have pushed our siding off for MONTHS. They have said it would be 6-8 weeks, then 2-3 weeks, then 2 weeks. After contacting them to ask to speak to a supervisor or Manager to find out our project manager was the owner, to express my frustrations, the owner/project manager *** told me if I wasnt satisfied I was more then welcome to find a new company and cancel our contract. When I did this, he has continued to send messages that we now owe him a restocking fee or have to have them complete the project because all of a sudden they are ready to do the project after months of putting us off. I write contracts for a living and no where in our contract is there a cancellation policy/clause that says if we cancel that we have to pay X amount of dollars or pay a restocking fee for materials. *** himself is the one who told me I was more then welcome to go find someone else. I would like for this company just to leave us alone. There is no verbiage in their contract about cancellation, the owner told me to find someone new if I wasnt happy (which I did) and now that I have and then project is actually almost completed because it clearly doesnt take months he is harassing us over a restocking fee he is not owed. I had told *** from the beginning of this project I had turned down another company because they couldnt complete our project until fall, it is now almost Fall and he wasnt going to have our project complete either. I feel like Valley exterior has mislead us from the very beginning. The company I hired on Tuesday has already started yesterday and was thousands of dollars cheaper
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Casey W

    5 stars

    01/04/2024

    I was nervous to enter into another contract with a siding company after completely being raked over the coals by a scam artist. I did a LOT of research about Valley Exteriors before giving the green light. I am SO happy I did. Simon was excellent with his communication the roof and siding are absolutely beautiful and I feel very confident in the workmanship. I would recommend Valley Exteriors to anyone!

    Valley Exteriors, LLC Response

    01/05/2024

    Thank you so much, *****. I'm glad we were able to flip the script for you!

    Local BBB

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