Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brickner's of Antigo, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrickner's of Antigo, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers automobile sales and services.

    Business Details

    Location of This Business
    123 E State Highway 64, Antigo, WI 54409-2959
    BBB File Opened:
    4/30/1999
    Years in Business:
    31
    Business Started:
    3/1/1993
    Business Started Locally:
    3/1/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Brickner of Antigo
    Business Management
    • Mr. Jerome Brickner, President/Owner
    Contact Information

    Principal

    • Mr. Jerome Brickner, President/Owner

    Customer Contact

    • Mr. Jerome Brickner, President/Owner
    Additional Contact Information

    Fax Numbers

    • (715) 627-4408
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Towed in ******************************************** Nov21. Explained in depth problem, things done already in attempt to repair, financial/ economic position, etc. After diagnostics I was told problem, part needed, etc. They wouldn't pay upfront for part so I went in and paid for upfront. Prior to buying part spoke in depth w guy working on it and others, re-explained importance of it being only vehicle, financial situation, that the repair part and cost was substantial to my financial situation. I was resumed REPEATEDLY of this is what i needed for it to run. Waited 4months for part which was backorderd/ delayed, they ordered wrong part, had to return order different, waited longer. After part was received, I was informed they needed yet another part and they didn't manufacture anymore and were searching for part. I followed up weekly/ bi-weekly, as well began searching on my own. I called a little over a month ago asking for update, never recorded call back, 4 calls later, I spoke to someone said hey still waiting for update, I've left several messages, but my number has now changed can you pass and note on account my new number. Fri. Last week I received a letter saying I owe about 200, I need to pay and remove ( have towed, because not fixed), or sign over title for scrapping. They on several occasions by several people reassure me the problem, and what was needed to get running. I made sure the had in deepth info on what was already done, spoke to who worked on it, and more. They gave a guarantee of what was needed, they knew economic situation and financial, as well as importance. They failed to hold up their end, I tried working with them to get a working vehicle by a trade in and what little I got from taxes I was forced to use on.alternitive transport while vehicle sat at dealership roughly 9 months! I was the one who frequently checked in, and at each step made sure or got reassurance of success prior to buying part or etc.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cara B

    1 star

    10/05/2022

    Terrible customer service from owners and employees. We payed for a full interior detailing on our jeep and the only the tan parts of our seats were done. The worker lied right to our face and the owner is trying to shut us up by threatening to get a restraining order because we said we aren't done posting honest reviews with pictures.

    Brickner's of Antigo, Inc. Response

    10/06/2022

    The detail er steam cleaned the seats and used a extractor. When cloth is soiled to the extent they were it is not uncommon for the stains to come back after they dry. Stains to that extent have a tendency to not come out. The restraining order was mentioned to keep the customer away from anyone at the store. The profanity that was used to verbally assault a employee was so loud that another employee came out of the business to assist . He thought a full blown assault was about to happen. We are sorry that we could not get the stains out of the seats. We do have before and after pictures

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.