Business ProfileforInstitute of Transformational Nutrition Inc

Institute of Transformational Nutrition (ITN) has online courses to teach students how to be a health coach. In their student agreement I signed for the term in which I was enrolled, it states that students will have *access* to their curriculum for 14 months. I was not *****ed access to their curriculum for 14 months. By their own admission through email, they calculate 14 months as 420 days (14 x 30 days). Nowhere in their agreement do the specify that they are calculating 14 months as 420 days. Since there are 31 days in 7 of the months of the calendar, one cannot calculate number of days in a certain number of months by multiplying by a factor of 30. To calculate the number of days in a certain number of months, one multiplies by a factor of **********, resulting in ********** days in 14 months. By their own admission through emails received in 2023, their countdown of 420 days started on the date of my enrollment, however I was not *****ed *access* until the following day. I was also not *****ed access for one day during a time in which they were updating their system. I was only *****ed access for 418 days or ********** months of a 14 month agreement. They expect me to pay in full for an agreement in which they breached (and admitted they breached through emails) when they didnt ***** me access for the full number of months of that agreement. If this is the way they calculated the number of days in a certain number of months, then they have potentially breached their agreement with every single one of their enrollees. I have attached copies of the emails and will send a copy of the agreement upon request.I am officially requesting a refund of the payments I have already made due to their admitted breach of the agreement.