Business Profilefor2 Sons Plumbing

Feb. 3, 2023, we had 2 Sons install new wax ring and ****** on toilet, then reset toilet (by ****). It was supposed to have 1 year parts and labor warranty. Their plumber mentioned moisture around toilet and said to have that taken care of and then he'd return. He never said it had to be in one month, just 1 year parts and labor. 2 Sons referred us to ******************* to handle it. When 24/7 came, and removed the toilet, they said wax seal was broken and ****** was bent. They also said it was NOT the correct ****** to install. After that, I had 2 Sons come back out with a different plumber (Chase), on Jan. 30, ****. As soon as he saw the ******, he told me it was not the right part and should have never been installed. When I mentioned it was still under warranty, 2 Sons denied the warranty. Their plumber then told me that he would reinstall the SAME bad ****** and charge me another $407.00. This was after he just told me it was the wrong part and should not have been installed. I told 2 Sons that their own plumber said they installed the wrong part, and they should honor the warranty, they never replied. I also told them that ******************* (who they referred themselves) said the ****** was incorrect and was not a permanent ******. We are extremely unhappy with this company and will never use again. We just saw a lot of complaints on NextDoor about 2 Sons Plumbing. Very unethical company.