Customer ReviewsforTapps Electric LLC

Tapps Electric is either incompetent, dishonest, or both. The owner Will is rude, unhelpful, and does not care about customers. I lost count of how many times Tapps Electric provided false information and did not return calls and messages left to the office. Multiple estimates I received were incomplete or contained false information. Due diligence and professionalism were totally absent. Only after work finished and failed was I told that if I wanted anything to actually work, it would cost 4x the original quote, even though all the issues were identified before work started. Either it was known the planned job wouldn't work but work proceeded anyway, or it should have been known the job wouldn't work based on the facts that were identified in advance. Those explanations reduce to dishonesty or incompetence. The owner says it's not their problem. Responsibility appears to be a foreign concept to Tapps Electric.In addition to the false information, general incompetence, and waste-of-your-time owner, Tapps Electric technicians also quit the company and left in the middle of a job, damaged my painted interior wall, left behind giant messes of debris and garbage each time at each site, left the job as "done" when it wasn't, caused my overhead wires to smoke and burn which could have burned down my garage, no-showed on appointments to troubleshoot the failed installation after I had paid in full, and wouldn't return phone calls about the no-shows. This install was supposed to take one day, and instead it took more than two months of failed visits, unreturned calls, and no-shows for the owner to say 'too bad, we took your money and nothing works, and we knew it wouldn't work, but that's your problem'.Do yourself a favor and avoid Will and Tapps Electric.