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Business Profile

Online Retailer

Tori Belle Cosmetics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Ann M

    Date: 12/07/2023

    I have been a Tori ****************** customer for 3 years and up until recently have been happy with the product. I had an issue a couple of months ago with the magnetic liner that I ordered being clumpy and not of good quality. They resent a new one immediately. On my recent order, the same thing happened. I sent another message to customer support about it, got an automatic email with a ticket number and have never heard back. I've reached out multiple times and NO RESPONSE. These lashes and liner are not inexpensive and I'm ready to dispute the charges with my **** since I did not receive quality product. I no longer recommend Tori ****************** and am now and EX CUSTOMER.

  • Wanda T

    Date: 07/10/2023

    I ordered 2 products from them on July 1st, it is now July 10th in my account it is still showing order unfulfilled but I has been paid. I've emailed several times and there has been no response except say there received and will get back within 1 business day, and thay have not. So at this point they have a no star rating Hopefully I can change this to high star rating cause I do like their product, but customer service is the reason for no star rating. They don't have a phone number to call.

  • Sarah M

    Date: 11/25/2022

    They are great. My lash was broken when I took it out of the package. They sent me new lashes and liner. To replace the set. Super nice and fast responce from customer service

    Tori Belle Cosmetics

    Date: 11/28/2022

    Thank you for sharing your experience *****! We are so glad our team was able to help you quickly. Have a wonderful Holiday Season!

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