Customer ReviewsforClassy Chassis

We own a sprinter van with a wheelchair lift. It requires hand washing as the height is too tall for any car washes. We asked for detailing as well. One associate came and asked if my keys had ever been stuck in my slider door. To get the keys out, they had to take my handle off. This took over 45 minutes. The door itself no longer shut. The staff did something wrong and messed up my slider door adjustment. I was with with my son who needs to wheelchair ramp and after 2.5 hours there, i had asked if they knew a shop i could take the van to get slider adjusted. There was one suggested. I went, it seemed adjusted, until i arrived home. The ramp doesnt clear the door like it used to. It literally rubs on it as the ramp comes down. The management and several people are aware of our situation and not one person has reached out to fix the problem. I ended up paying $305 total to get the slider adjusted properly. Its completely unacceptable that their business takes absolutely no responsibility for a situation such as this.

Terrible!!! Avoid at all costs!I paid for the detail 3 package, the package that supposedly includes just about everything. some parts were cleaned but many parts were not cleaned at all, I brought this up before leaving and they took it back and "cleaned" it again but they did not. we are not talking about small spots either, we are talking whole sections of the car like the majority of the front bumper. The service include clay *** supposedly but i sincerely doubt it was done because it doesn't look like it. It was waxed because there were cloudy patches of wax left all over but the wax they used must be awful because it did not feel or look waxed well. Many other issues with the detail included the worst part of all, my ********* was ruined on about 1/4 of my steering wheel. I brought all of this up to a second manager before leaving and was asked to fill out a form for repairs to be made to fix or repair my steering wheel. I have a multitude of photos and showed the manager many of the issues. I was assured I would be contacted within a few days with a resolution. It has been almost a month and no contact. Worst detail experience of my life.

I took my car to classy chassis is ********** **. The mechanic worked on my car and reassured me that my car will be ready for pick up the same day. When I arrived back at classy chassis my car was not ready and the mechanic told me that my car will need a starter which I agreed too because it needed to be replace and an oil change because it was water in the oil neither of those things fix my issue so they ran a compression test and I was told it with a broken valve. They told me they could not fix the issue I will need to find another mechanic that does major work to fix that type of issue. So they eventually got my car running but the vibration in motor cause my car to shake because of the broken valve in the motor. So I drove about 1 month with my car vibrating and shaking like crazy. So i was out of a lot of money for a job that wasnt complete and not accurate. I took my car to another mechanic and they determine my valves did not need to be replace because The plenum wasnt secured at the brackets. Missing one 10mm nut on left side of plenum. Coil pack #3 wasnt plugged in. The things my motor needed to run correctly was not put back correctly by the mechanics at classy chassis in ********** ms and something needs to be done for my satisfaction because its not right.