4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Martha M
1 star04/22/2024
I got quote certain amount then at the end had to go to different dentist to get my dental work fixed. Keep getting bill after bill of new charges. Before i went to new dentist they said they would help me i just keep getting charged for them to examen their bad dental work. I still had pain and swelling 1 month after dental work! I have been nice tried to ask question to understand but they do not care. All they want is to take peoples money and not even provide proper service. I had over 10k of dental work done there. I would have never gone to them if i would of know. They have no care for patient. Also the staff in the office are very rude and do not care. The brush off your concerns and they dont listen to you when you try to tell them what is going on.Review from Whitney A
1 star06/20/2023
They are refusing to give my dental records to my new dentist. They told them ***** hours on Monday 6/12/23. New dentist called today 6/20/23 to try to receive the dental records, and they are now saying that they must go to the corporate office first before they can be released. If this was the case why did they say ***** hours? I do not have the time to go into the office and retrieve them. They have horrible customer service, and/ or bedside manner. This office made my permanent dentures too soon, and I have experienced a lot of pain and sores. One of the techs send me home and "forgot" to polish the dentures, and they cut my tongue in several places. Right after my extractions one of the techs ripped out one of my stiches and not even an apology. I want my records or I will be contacting HIPAA for this violation.Review from Shari J.
1 star04/28/2023
I moved to ****** ********** and was looking to get my teeth cleaned. I made an appointment with ************ on 4/24/23 at 9:00am. After a horribly painful exam of my gums, I was told I had multiple, serious issues and needed a deep cleaning that would cost over $1,200 dollars. ($500 my insurance would pay for and $700. I would need to pay myself). I said no, I would drive back to my original dentist (120 miles away) that I have been going to for over 20 years. On 4/26/23 at 11:00am, After a pain-free exam, they said I had no issues, very little ****** and gave a me a light cleaning that was completely covered by my insurance.Review from Brianne S
1 star04/20/2023
I took my son for a free consultation in February of 2022 about getting his wisdom teeth removed. There was some other dental issues and they could not help us which was fine. Now, 15 months later, my son is getting a bill for $99 for x-rays during that visit. When I called to simple remedy this he is no longer a minor and no one will not talk to me. Yet at the time of the FREE consultation 15 MONTHS AGO he was a minor. Obviously, this company is in it for the money and stupidly thought they could get $99 out of a high school student. 0/10, would not recommend.
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