ComplaintsforFive Star Flooring LLC
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Complaint Details
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Initial Complaint
07/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
One of the contractors for this business was driving a company vehicle when he backed into me in a parking lot causing $4300 in damage to my vehicle. A police report was made and the driver was found at fault. My insurance has been trying to get ahold of the company for three weeks to get policy information to reimburse me for all my out of pocket expenses I had to pay to get my vehicle fixed. The company is not competing. When I attempted to call the company myself the employee wouldn't give me his name and told me he didn't need to provide any information to me and that they DON'T insure their company vehicles and hung up on me. That alone is an issue, all company vehicles should be insured and their ethics are terrible.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.