Customer ReviewsforFinancial Pacific Leasing
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Caprice R
1 star03/31/2024
Predatory lending at its highest , these company pays ******** brokers to look for start up businesses to loan high interest loans too and then you have to pay the broker fee in ******** then they finance you for commercial equipment stay clear of these kind of lending please it's illegalFinancial Pacific Leasing Response
04/01/2024
Financial Pacific Leasing takes customer concerns seriously and we appreciate the opportunity to address them. We partner with third party originators and lessors to provide innovative commercial equipment financing solutions for business customers. Financial Pacific Leasing provided the equipment financing in accordance with the terms and conditions agreed upon by the third-party originator or lessor, and yourself. While we do not offer standard consumer principal & interest loans, Financial Pacific Leasing does provide commercial equipment financing options, along with commercial equipment leases. Our Leasing and Equipment Finance Agreement FAQ document provides an overview of the contrasts between these products and is located the ************************ on our website www.finpac.com. Management will perform a review of your account and promptly provide a written response. Our desire is to meet the needs of our customers, in a fair manner, and we thank you for your patience as we thoroughly investigate your concerns.Financial Pacific Leasing Response
04/03/2024
Financial Pacific Leasing takes customer concerns seriously and we appreciate the opportunity to address them. We partner with third party originators and lessors to provide innovative commercial equipment financing solutions for business customers. Financial Pacific Leasing provided the equipment financing in accordance with the terms and conditions agreed upon by the third-party originator or lessor, and yourself. While we do not offer standard consumer principal & interest loans, Financial Pacific Leasing does provide commercial equipment financing options, along with commercial equipment leases. Our Leasing and Equipment Finance Agreement FAQ document provides an overview of the contrasts between these products and is located the ************************ on our website www.finpac.com. Management will perform a review of your account and promptly provide a written response. Our desire is to meet the needs of our customers, in a fair manner, and we thank you for your patience as we thoroughly investigate your concerns.Review from Dani T
1 star04/25/2023
Like many others, I only stumbled across this company because I was pawned off to them by less than transparent brokers. I acquired a box truck through Ryder in December 2021, and a few months after the transaction, I learned that I entered a "equipment finance agreement" rather than a purchase. The brokers who completed the transaction did not explain to me that even though the equipment was acquired for roughly $78,000, I owed $120,000 from day one. I recently contacted Financial Pacific due to financial hardship and explained my desire to buy out of the contract. Despite paying more than $28,000 towards the contract over the span of a year and several months (including a one-time fee of more than $3,000), they are demanding that I settle for $75,000. It is noteworthy that I am not a "bad credit customer" and I entered the contract with a credit score of over 800. My story is not different from those who were awarded $10 million as part of a class against lawsuit against Financial Pacific's parent company. I have contacted the company daily over the span of the last month in hopes of reaching a settlement but the response has been slow and less than courteous. To add insult to injury, in a conversation on 4/24 with *************************, the representative who is handling my account, I was challenged, talked over, and talked down to. Since the beginning, I have been cordial, professional, punctual, diligent, and responsible. I am not asking for a get out of jail free pass. I am simply calling on Financial Pacific to be fair and reasonable.Financial Pacific Leasing Response
05/01/2023
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. This is being investigated and management will be contacting you, in writing, shortly. Thank you for your time and feedback.Review from Major D.
1 star04/20/2023
Last year, I got a loan for 60k from Financial Pacific Leasing (FPL). Like many reviews, I was misled and misinformed by the broker (****) at First Capitol, who suggested FPL. The semi-truck was originally 72k, but with taxes and fees, it came up to 80k. I put down 18k, and I borrowed 60k from FPL. I had to put down $2888. Today, after paying the $2035 monthly for nearly a year, I just found out my original load was 122k (double the amount of the loan). I was like OMG! WOW! The amount was never disclosed to me by FPL. But in the contract, it's 60 months' payments of $2035 that total 122k. Honestly, I never thought to do the math, because I had put down 18k, plus $2888 down on the 60k. This is clearly deception, predatory lending, and fraudulent activities. FPL is playing with consumers' intelligence by failing to disclose pertinent information regarding the total amount, and more importantly, the fact that they don't charge interest on a loan, but charge by the amount. I just learned this today, smh. Then, they bundle it up in a contract and get you to sign to later find out that you owe double. They know we want to purchase the equipment and they take advantage of us in our most vulnerable moment of needing a loan. I will challenge this. We need to take action and go to our attorney general and ************************ (FTC). File complaints. We need to create a class action regarding the violation of our consumer rights.Financial Pacific Leasing Response
05/01/2023
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. This is being investigated and management will be contacting you, by phone, and or in writing, shortly. Thank you for your time and feedback.Review from Kris L
1 star03/24/2023
DO NOT EVER GIVE THIS COMPANY OR A BROKER THAT IS USING THIS COMPANY A BLANK CHECK!!! I signed a loan through ****** Financial for some equipment. I had no idea I would be dealing with this scamming company. The payments on the contract I signed were $303 per month. This company has drafted $3130 TWICE out of my company checking account for the past 2 months. It even says Lease Payment in the description of these unauthorized drafts. I called and spoke with 2 separate customer service representatives from **********************. Both of them were talking to me from their house. I could hear dogs barking and kids crying in the background, very unprofessional. After being stuck on the phone for over 30 minutes each call, neither one of them could tell me why their company took this money from us. They have no record of it at all, which was not surprising. I then emailed my bank statements proving these drafts to the email address they gave me and the only thing this person could tell me is that they are still looking into it. No one has a clue what is going on at this place. How is this scamming company still doing business? Oh yeah, they hide out in the small print of contracts from different brokers and then once you've signed and given the broker your blank check, they start stealing your money. FPL has until the end of today to refund my money back or I will dispute the charges with my bank, get my money back and block them from taking another dime from my company.Financial Pacific Leasing Response
04/01/2023
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. This is being investigated and management will be contacting you, in writing, shortly. Thank you for time and feedback.Review from K. G.
1 star12/25/2022
Worst company ever involved in predatory lending. When I first got ahold of them to purchase a $50k box truck the lender told me the rate was 25% interest. At closing the 25% rate turned into double the cost of equipment even if I paid off early. The person I worked with first mislead me totally and they pressure you to take the loan. I tried to leave the truck at sellers and was told I had accepted the loan already. They need to be investigated no way this is legal!Financial Pacific Leasing Response
12/27/2022
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. In order to do so, we would need additional information to identify and locate your account. Please provide your contract number or contact our *************************** and we would be happy to address this situation.Customer Response
12/27/2022
Ive sat here and saw the same response to each complaint. How about discontinue your predatory practices and all of these complaints will be resolved. Nobody should be charged double for anything this is classic loansharking.Financial Pacific Leasing Response
01/10/2023
Thank you for the additional information regarding your account. Management has reviewed your comments and a response is forthcoming. Please expect a response in writing within the next 5-7 business days through *****Review from Whitney O
1 star07/20/2022
Worst company on the planet. I'm hiring an attorney to *** them and get their name blasted ALL over the internet and every social media platform. They have numerous FDCPA and CFPB violations just in dealing with my account and I'm sure they have plenty more amongst their other victims. They violate the **** with their deceptive contracts that are designed to take advantage of consumers who own small businesses. I will be writing the Attorney General and encourage everyone else who has been victimized by this scam of a company to do the same. A full investigation into their sleazy business practices WILL be done and they will be prosecuted to the full extent of the law.Financial Pacific Leasing Response
07/26/2022
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. A representative will be contacting you in the next 7 business days.Review from John v
1 star04/15/2022
If you have problems with financial Pacific you need to contact attorney general her contracts are very misleading they're brokers they use will lie to you you can end up owing an excessive amount I borrowed ****** they want paid back $96,000 did not know this till after 14 months if you have had any problem contact attorney general if enough people contact the attorney general maybe they can get this stopFinancial Pacific Leasing Response
04/20/2022
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. A response letter will be sent within 5 business days.Review from curtis s.
1 star12/13/2021
This is ****************** Their contracts are very misleading, and obviously designed to deceive. I signed a contract for my company that had one price, but the payments when multiplied out do not equal that price. Now they can't find the page that shows the total price I was supposed to pay (which thankfully I have a copy of), In addition, each line that I signed said I was signing as a representative of the company, except for one that was sandwiched between two other lines saying I was signing for the company. The line that was sandwiched in between says that I am taking person responsibility for the loan, and if there is a default, they will come after me personally. Now that the loan is in default due to Covid, that is what they are doing - attacking me personally, and I have to hire a lawyer to defend myself.Financial Pacific Leasing Response
12/17/2021
Thank you for your feedback. Financial Pacific Leasing takes concerns seriously and appreciates the opportunity to address them. We pride ourselves on providing a high-quality product, in a fair manner, with excellent customer service. We have located your account and the appropriate Manager will be responding to your concerns as quickly as possible.Financial Pacific Leasing Response
12/28/2021
Financial Pacific Leasing takes concerns seriously and appreciates the opportunity to address them. A response letter was sent 12/27/2021.Customer Response
12/28/2021
This is their standard canned response. This is what they have responded to everyone. Yet, you see how many complaints have actually been resolved - ZERO!! How in the name of God does the BBB justify giving this scam business a positive rating?? They are purely a scam.Review from Rich
1 star05/05/2021
This company Financial Pacific Leasing used deceptive business practices and even outright obvious lies to mislead my wife and I when we started her photo booth business Strike A Pose Atlanta that cost us thousands of dollars. This wasn't some kind of mistake or confusion... As you can see from their reviews on the Better Business Bureau posted below (and from their Google reviews), they knew EXACTLY what they were doing. This is a company that specifically preys on small businesses (and also apparently immigrant-owned small businesses, judging by these reviews). Reading these reviews and seeing the way this company has treated others motivated me to start typing this post. Employing morally wrong business practices to earn a buck is bad enough... and knowingly taking advantage of small businesses during a pandemic is just gross. If this post helps to influence even one of my friends or acquaintances to avoid working with this company, then that will be beneficial. Also, Financial Pacific Leasing you still owe me $282.20 since you continued to debit my account even after my account was fully paid off. Strange that you can't be reached now... please return my calls and emails. Thanks!Financial Pacific Leasing Response
05/12/2021
Financial Pacific Leasing takes consumer concerns seriously and appreciates the opportunity to address them. A response letter was sent 05/12/2021.
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
3455 S 344th Way Ste 300
Federal Way, WA 98001-9546
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