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Complaint Details
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Initial Complaint
09/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my **** F350 to sell to this dealership, they looked over the Truck and offered me 20k.I took a couple weeks to think it over, I asked if the offer still stands and they said yes. I brings my truck in to only to be told that the market has changed, so the price has changed. That was dirty of them, so I write a review. Well the gentleman that wasted our time had a family friend pretend to be interested in my truck ( which I has online to sell personally) to continue wasting his time. Blows my mind.They claim that salesman legitimately told a friend to contact me, however I find that hard to believe. This came directly after leave a bad review for them all to see. And if it was true about having some friend contact me, he would have told me about it. *** you can stop lying to cover your salesman's a** I have an email from the salesman that claimed he had no idea what I was talking about, then they change the story to, " O Yea I told my friend about the truck".... BS He goes ahead and calls me a tough guy because I called him out on F.B. and block him shortly after. Not exactly professionalism or treating customers well.Business response
09/06/2022
I really was trying to explain that we didn't mean any harm to anyone. Also, when you market on ******** Market place, you get a lot of contacts that are your market place friends or acquaintances. ******* really was trying to make the situation better.
We're really sorry for the inconvenience we may have caused.
*****************, sales Manager.
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Contact Information
526 Roosevelt Ave
Enumclaw, WA 98022-2928
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
---|---|
TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 8:00 PM |
SaSaturday | 8:00 AM - 6:00 PM |
SuSunday | 11:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.