ComplaintsforMcCallum Rock Drilling Inc
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Complaint Details
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Initial Complaint
08/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
4-19-21 McCallum Rock Drilling Started Blasting procedures, The initial blast didn't go off properly do to the explosive material getting wet from ground water. Some of the explosives didn't go off at all. While my grading contractor was grading we found multiple large rocks with drill holes filled with undetonated material. The blasting crew was called back and made aware of the situation. They blasted again sending rocks up in the air causing damage to my truck and trailer. As of now they left the site unfinished and have not done anything to fix my truck and trailer and i still could have undetonated explosives left behind. They since have filed a mechanic lean against my property because i have not paid them for a unfinished job. As of now i can't finish the grading do to the unfinished blast area. I have called and emailed them and no one will return my calls or emails.Business response
09/02/2021
"We performed work on ********** property. We attempted to resolve the dispute with Mr. and ***************, however they became unreasonable and increasingly difficult to work with. After ************** refused to pay his adjusted invoice, we filed a lien. The Berrys have been notified the steps needed to resolve the dispute."
Thank you
Tyler McCallum
President
**************
mccallumrock.com
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.