ComplaintsforMiracle Mate U S A
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/11/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I was charged $159.50 on April 28,2022. I immediately called to let them know I didnt purchase anything and would like the money returned to my account. ********* called me back and said that my name had gotten on a yearly supply list. And that she would take care of returning the money. I have been calling and leaving messages since that date. We are now in July and I not only havent received the money back in my account but no phone calls from them acknowledging me. I want this fixed. So I am trying this route. Since I cant seem to get anyone to even answer the phone.Business response
07/12/2022
Morning *******, I am so sorry, I spoke with you on my cell and assumed the office had taken care of you as I hadn't heard back on my cell. I have been away from the office for six weeks to open another office. I was assuming my messages on the office voicemail were being returned. It will be refunded tomorrow, as I was promised this morning. My staff aren't in today. Again I'm sorry, I had just assumed it was already taken care of. Thank you for your patience. Damon.
Customer response
07/12/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ******** and find that this resolution is satisfactory to me. I am feeling skeptical about this being taken care of as I have been trying to get this fixed for some time. I really hope this is resolved. And I would like to be taken off the automatic recurring parts supply list as well. I will be checking my account tomorrow to make sure this has been resolved.
Sincerely,
*****************************
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Contact Information
3817 Elwood Ave
Ste 110
Bellingham, WA 98229
Business hours
Today,10:00 AM - 4:00 PM
MMonday | 10:00 AM - 4:00 PM |
---|---|
TTuesday | 10:00 AM - 4:00 PM |
WWednesday | 10:00 AM - 4:00 PM |
ThThursday | 10:00 AM - 4:00 PM |
FFriday | 10:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.