Customer ReviewsforeFinancial

I called them for a VERY specific kind of life insurance. I told the salesman EXACTLY what I was looking for. We ran through the questions and he told me what policy he recommended. I asked if it was the type of policy I was looking for. He stated "No, but it's what you qualify for." Dude! That's not the question! What are you trying to sell me something I don't want? You knew in the beginning of the call what I was there for but you don't care about my needs, only your pockets and commissions. THIS is why people don't trust salesmen, right here! This is unethical sales! Do better!

It was very easy to get info on my life insurance policy. They also allow me to pay my yearly premiums with the dividends that accrue - very helpful when on a limited income. Then when my mother died, they processed the life insurance check within 7 days which was very much appreciated.

Puteen,We are so happy to hear your wonderful experience working with us. Thank you for your business.

enry G.eFinancial is a stable company with many years of experience. Their ability to offer products that satisfy your needs at an affordable price makes the decision process that much easier.

********,Thank you for your kind words! We pride ourselves in making sure we offer lots of options that are affordable and make the process as quick and easy as possible.Best, ******

I'm from ***** and I love the costumer service Rep!

*****,We are so thrilled you had a wonderful experience with our agent! Thank you for your business.

**************Had such a great talk with one of their reps! I cant believe purchasing insurance for myself and my wife would be so affordable! He explained carefully all of my options and made sure I left insured and happy! Thank you, my wife and I are so happy we came to eFinancial!

****** We are so thrilled we were able to help provide coverage for both you and your wife! Thank you for your business.

You are unable to get ahold of the actual agent that helped set up your policy for Life Insurance. I need to update my policy for myself and son because I moved and lost my debit card . And , the insurance company told me I can not update my son policy because he's the policy owner due to the agent setting it up as my son being the policy owner. How is this when I'm the one that set up the policies for us both and payments come out of my account. So, now I risk the chance of the policy lapsing due to non payment since I can not update my son policy. I am very upset that it is this hard to get help from this company. ALL I WANTED WAS TO HAVE COVERAGE FOR MYSELF AND SON SINCE IM A SINGLE MOTHER AND TO MAKE SURE WE BOTH WE'RE COVERED.

Hi ****************** am glad to hear you were able to get in contact with one of my colleagues and were able to get the paperwork completed to fix the issue.

Receive calls 3 to 4 times a day with no message and no one on line when I answered.When I called back agent refused to speak to me even with my husband's permission as he cannot understand over phone do to hearing loss asked at that time to be removed from call list but continue to get calls When I called back again to remove my number 2 people hung up on me last one said she was going to put me on no call list but not hopeful.Called main office but she could not see any file for my husband to flag but said she was going to put me on their do not call list we'll see what happens. If I get more calls this review will go to a complaint and I am keeping my call logs.

Hello *****,Your number, ************, has been manually added to our do not contact list. That should put an end to the calls moving forward. Please let us know if there are any other numbers you would like to have added to our do not contact list. All the best, and we apologize for any inconvenience this may have created.Stay well, eFinancial

I received a text message where someone else had signed up for a life insurance quote but under my cell number (I'm not, nor do I know anyone named ******** I immediately replied stop and immediately received the unsubscribed message. That didn't stop them from selling my cell number to any and everyone! Since then I've gotten no less than 15 calls and texts per day. All of the calls showing as suspected spam. I'm on the government do not call list but this doesn't stop these ppl. I didn't sign up for this and me immediately unsubscribing to them meant nothing bc they sold my number anyway. Btw... I received another spam call while typing this! I'm call the gov report line next. It is beyond me how this company is even accredited!Btw, I'm filing this under scam bc my info was sold to tons of ppl. Many who have hung up on me and been very rude in the beginning when I tried to explain that I didn't sign up for it. Hinky people with bad practices equal scam to me. Not to mention the fact that efinanial made money off the sale of my info without my signing up for anything, anywhere!

Hello *******, Thank you for reaching out. We're glad to hear you were able to utilize our unsubscribe process. It's possible that the person who incorrectly put your phone number in one of our forms did so on other websites as well. If you'd like to email your phone number(s) to ******************************** we're happy to verify your number has been removed from all eFinancial lists.Thank you,eFinancial