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About

About This Business

Natural Form provides mattresses and bed frames, including products like the Refresh Mattress, Euro Mattress, and Garden Mattress. The company offers options designed to help clients with weight distribution and pressure relief for improved sleep. Additionally, Natural Form offers firmness controls in their mattresses, allowing customization between soft and firm settings. Their mattresses feature advanced Air Pod technology and wool covers for temperature regulation. They work with financing solutions to provide flexible payment options and ensure customer convenience through their product offerings. The business provides services to residential customers.

BBB Accredited Since: 12/22/2015

Years in Business: 33

Business Details

BBB File Opened:
11/30/2015
Business Started:
1/1/1992
Business Incorporated:
6/23/1992
Type of Entity:
Corporation
Alternate Names:
WCW, Inc.
Business Management:
Mr. Jeffrey Wilkinson, President
Mr. John Wilkinson, Vice President
Ms. Jean Wilkinson, Treasurer
Number of Employees:
75

Additional Contact Information

Principal Contacts
Mr. Jeffrey Wilkinson, President
Ms. Jean Wilkinson, Treasurer
Customer Contacts
Ms. Taylor Bellemare, Director of Marketing
Additional Phone Numbers
Other Phone: (800) 432-3842
Additional Email Addresses
Sales: Email this Business
Customer Service: Email this Business

Additional Information

Business Categories
Mattresses

Latest Reviews

  • Shawn I

    "I purchased a mattress system in 2016 and have had nothing but problems and have been sent several replacements and was told its defective and keep getting defective parts and would like a refund. I get nothing but rude customer service that dont wanna help me and then charge me to ship replacements after they changed the warranty." ... Read full review

  • Mary T

    "Horrible and extremely rude customer service. Do not hold true to their 10-year warranty and ignore customers." ... Read full review

View all Reviews

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