Current Alerts For This Business
Specifically, the company's use of the claim "100% SATISFACTION GUARANTEED" does not meet the Better Business Bureau Code of Advertising guidelines.
According to the guidelines: "Advertisers should only use "100% satisfaction guarantee" or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When "100% satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
The BBB requested written clarification from the company on June 10, 2021. DA Arnold, Inc. responded to the ad challenge by stating that "(DA Arnold, Inc.) will do what ever it takes to make the customer 100% satisfied and we stand behind our work 100%". The ad challenge was closed as substantiated.
At-a-glance
Business Details
- Location of This Business
- 117 S First Colonial Rd, Virginia Beach, VA 23454-4656
- BBB File Opened:
- 7/24/2020
- Years in Business:
- 30
- Business Started:
- 1/1/1994
- Accredited Since:
- 6/20/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 2705115850 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 6/30/2025.
These agencies may include:
Department of Professional & Occupational Regulations (DPOR)
9960 Mayland Dr STE 400
Richmond VA 23233
BBB records show a license number of 04345278 for this business, issued by State Corporation Commission - VirginiaThese agencies may include:
State Corporation Commission - Virginia
Tyler Building, 1300 E. Main St.
Richmond VA 23219
Customer Complaints
0 Customer Complaints
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