75 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Emma M
5 stars04/12/2024
Professional, kind, and helpful jk moving is responsive and makes their service easy to use. Even though we wound up not moving across state lines, the team went above and beyond to assist me and has recommended local movers. Could not recommend them more.Review from Chrystal K
1 star01/05/2024
I would give a -10 if I could. Low balled the bid to get the contract, came in $10k higher than estimate, demanded immediate payment or would not deliver the next day. Boxes came off truck crushed and split open because they short packed the boxes, which increased the price! The unpackers did not unpack the boxes we paid to have unpacked. They shoved boxes into any room until the room was full. We had to hire people to pull out all the boxes and sort them by room. We had to pay for someone to help unpack. There was a lot of damage because of the bad packing . Opening the Christmas decorations in December was a huge disappointment, as there was a lot of crushed and damaged ornaments. It was a huge mess!Review from Sommer E
5 stars12/28/2023
We had a very easy long-distance move thanks to JK Moving. The movers were careful and courteous, and the customer service team was helpful and responsive.Review from Maxine S
5 stars12/09/2023
Efficient, well organized, respectful, friendly. Proactive, easy to reach, quick to respond. Accurate, fair quote, easy payment. They helped me move two households from Texas to North Carolina. I called on Friday. They came early Monday morning as promised, wrapped and loaded within just a few hours, and safely delivered and carefully unloaded Thursday morning.Review from Valerie M
5 stars11/22/2023
Furniture wrapped safely for transport, not a scratch on them. Diligent workers. Kept me apprised of their arrival date at new address across country. Very reasonable rates.Review from Kathy G
5 stars11/09/2023
Certainly had the A Team for our move. Guys did a fabulous job with everything arriving in great condition. Had one large bookcase that couldn’t go down the stairs so they levered it off the balcony! Very friendly and accommodating. A pleasure to work with! Exceeded our expectations.Review from John J
1 star11/02/2023
Horrible company. I would stay far far away from them. Was quoted a certain price before the job was to be completed and ended up being 1.5 times the amount they quoted. Was definitely taken advantage of and they were extremely unprofessional when asked for an explanation. Protect yourselves and find any other company to do your move, because this company is highway robbery!Review from Lindsay K
2 stars10/27/2023
Not sure if this is appropriate to post, but they quoted me over $5,000 compared to 5 other companies who came in at $2,500 - $3,100. Honestly it just seemed like the job was too small and they didn't want it, which...that's fair but why not just say that to begin with and save us both time? Shame because they have really good service reviews, but that price difference is insane.Review from Shan B
5 stars10/11/2023
They did an amazing job! Moved my items with care and ease. Protected my floor and home while moving the items and the gentleman were not only in uniform but they were respectful and very professional. I would definitely recommend them to other people.Review from Karen C
5 stars10/09/2023
JK Moving Services did a wonderful job with our move. From the beginning through the very end they communicated with us on a regular basis and responded quickly when returning our calls. The people I dealt with personally were Joe Oliver, Dustie (move coordinator) and Oscar (moving Crew) and they were all consummate professionals. Their process is efficient and they went to great lengths to not only pack and protect our furniture but our apartments as well. This was a taxing experience and I’m grateful to JK Movers for making it as painless as possible for my family. Thank you!
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