ComplaintsforWedge Construction, Inc

• Initial Complaint

  09/19/2021

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  We contracted with Wedge Construction in Sept 2020 to build a screened in porch/deck for approximately $56,000. After 10 months, we had less than 1/4 of project completed, multiple failed submissions by contractor of required county paperwork (which we ended up submitting and paying for, items which the contractor was supposed to handle, per the contract), failed inspection of work contractor did complete (resulting in additional cost to us to remove/correct the mistakes), and breach of 3 items in contract. We have all email/text documentation that demonstrates proves our claims and also shows his unprofessionalism and lack of candor. He used the pandemic and his own health issues as justification for his behavior and failure to perform. We fired him in July 2021 after we gave him a deposit and first payment, totaling over $18,000 plus we paid over $400 in permits that he was was supposed to obtain. We want some money back and can provide additional documentation upon request.

  Business response

  10/19/2021

  ---------- Forwarded message ---------
  From: <********************************>
  Date: Mon, Oct 18, 2021 at 9:16 AM
  Subject: Case ID ********
  To: <***********************************>

  
  

  WEDGE CONSTRUCTION, INC., P O BOX 75, ************** DESIGN**S/REMODEL**S    Virginia, Maryland, and the District Phone: **************

  EMAIL: ********************************  www.wedgeconstruction.com

  EPA LEAD PAINT Certified R-L-************** 

  SUCCESSFULLY SERVING THE AREA FOR OVER 35 YEARS

  Oct. 18, 2021

  BBB serving Metro Washington DC and Eastern Pennsylvania

  *************** 10^th floor

  ************** 20005-3404

  Dispute Resolution Team

  ***********************************

   

  RE:  complaint ID ********; *****************************

  Dear Sir/Madame,

  Thank you for your letter of 9/25/21, received last week regarding the aforementioned complaint.

  First and foremost, one can't be in business over 35 years without some complaints.  Fortunately, far and few between.

  I have read with great interest the ******** complaints and find most somewhat ridiculous!  Their complaint about **** sending pictures from the hospital, why?  Because they had the audacity of saying he was lying!  For the record he has spent no less than 14 days in CCU, been to the ER  6 times, received numerous test and surgeries, 11 to 20 transfusions, all in the last six months and continues on that because local physicians haven't been able to make a firm diagnosis .  Yes, cancer has been mentioned, and other diseases.  He may soon be admitted to **, ****, *******.  Not the ******* problem.  However, a clause in the signed contract states we cant be held responsible for reasons beyond our control, and another is product availability.  As they very well know, what they wanted wasn't available and the best guess of the vendors would be months out.  Then they wanted a daily update, which no vendor would provide.  There are so many omissions in their complaint, mis-statements, that we have no more to say.  I guess they don't watch the news and hear about supply problems during the last 18 months of the pandemic???

  Lastly and most obviously they removed us from the job, leaving us no way to correct any real construction issues.

  Thank you for your time,

  WEDGE CONSTRUCTION, INC.

  *********************/VP

  ************

  Customer response

  11/13/2021

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: ********
  
  I am rejecting this response because:
  
  

  ---------- Forwarded message ---------
  From: **** *** **** ******* <************@*******.com>
  Date: Thu, Nov 11, 2021 at 5:29 PM
  Subject: Re: complaint #********.
  To: Dispute Resolution Team <[email protected]>
  

  
  

  Good afternoon,

  
  

  Thank you for agreeing to re-open this matter.  Attached is an extensive timeline to illustrate the reasons we terminated the contract with Wedge Construction.

  
  

  Actual emails and text messages can also be provided upon request.

  
  

  Thank you,

  **** *******

  Regards,
  
  ******* *******
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩