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Find a Location

Colors On Parade has 1 locations, listed below.

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    Business ProfileforColors On Parade

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This franchise offers mobile dent and paint repair, including clear-coat scratch removal, bumper and panel repair and refinishing, touch up, paint-free dent removal and hail repairs.

    Business Details

    Location of This Business
    1166 Thoroughbred Crossing, Bedford, VA 24523
    BBB File Opened:
    6/15/1998
    Years in Business:
    28
    Business Started:
    10/23/1995
    Business Incorporated:
    10/23/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Phillip Barker, Owner
    • Mr. Michael Klimchuk, President
    • Ms. Rose James, Area Manager
    Contact Information

    Principal

    • Mr. Phillip Barker, Owner

    Customer Contact

    • Mr. Phillip Barker, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Date/time of transaction: 3/22/2024 at 8:45am Invoice #: ******* (invoice has incorrect date of 3/20/2024) Paid $159.00 The business committed to providing me what their website claims they do which is to buff, sand down scratches, and paint the bumper and quarter panel to look like new. All they did was mop some mismatched paint over the course scratches and let it dry which is something I could have done myself. I have attached pictures to show how bad it looks. I cried when they left my car in ruins. I would have never paid someone to do this to my new car. The quality of work is unacceptable. When I explained that their website was misleading, and I never would have agreed to pay money for someone to simply use a paint brush to paint over the scratch, I was told that what their website actually shows them doing to repair cars is not something that they actually do, and I would have needed to contact a body shop for that. I have this message saved if you need it. I understand that their repairs are not perfect and can potentially be visible when looking at it up close, but this repair is visible not only up close but from over 20+ feet away. My car was not repaired my car was defaced. I do not approve of the work that was done to my vehicle and I did not sign off on the invoice. My credit card has been charged for $159 and I am simply asking for a refund so that I can take my car and get it fixed by a professional that stands by their work and will do what they advertise to do for their customers. The owner of the company, said he would "try" to come fix the mess they did to my car, but I am afraid they will only make it worse by trying to "fix it". I scheduled to have my car fixed at another place tomorrow 3/23/2024, but I reluctantly agreed to text **** pictures and told him that he could come by today or else I would be getting it fixed tomorrow. He never responded to my text. I just want my money back to I can get it fixed properly.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Western Virginia

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