Business ProfileforBruce's Super Body Shop

So this is my first year in Richmond and was recommended to this establishment by a close friend who has done work done by this company years ago. My first transaction was February 19, 2022 for $3449.36 regarding vehicle body repair for the front bumper, and passenger side fender. The work was mediocre at best. I had to come back to the shop twice because my bumper was not correctly put back. The store manager tried to make it seem like it was something I did not knowing that one his employees had already admitted accidentally snapping a clip on the inside of the bumper. Seeing how they have a life time warranty when you get work done, I decided to try again as I needed additional work done. My second transaction was on Jun 20, 2022 for $805.51 with the stipulation from the store manager that he could fix my front bumper. Upon finally receiving my car past the amount of time I was told it would be ready, Everything looked fine at first glance. By the time I pulled up to my house, both sides of the front bumper were loose and hanging. I called the store again only for them to tell me they could not take me until late August/September. Mind you, I was told this in June I was going to take this L in regards to money loss and never come back to this establishment but as a consumer I deserve better starting with a refund for work not completed and no priority to rectify the situation.