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Business ProfileforPortfolio Recovery Associates, LLC
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. BBB reports on known government actions involving business’ marketplace conduct. According to a press release by the Consumer Financial Protection Bureau, “On March 23, 2023, the Consumer Financial Protection Bureau (CFPB or Bureau) filed a complaint and proposed stipulated final judgment and order to resolve the Bureau’s claims against Portfolio Recovery Associates, LLC. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
For complete details regarding the complaint filed against Portfolio Recovery Associates by the Consumer Financial Protection and the final judgment and order, please use the following links: https://files.consumerfinance.gov/f/documents/cfpb_portfolio-recovery-associates_complaint_2023-03.pdf, and https://files.consumerfinance.gov/f/documents/cfpb_portfolio-recovery-associates_stipulated-final-judgment-order_2023-03.pdf
At-a-glance
Customer Complaints
3,707 complaints closed in last 3 years
2,308 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 120 Corporate Blvd STE 1, Norfolk, VA 23502-4952
- BBB File Opened:
- 12/27/1996
- Years in Business:
- 28
- Business Started:
- 3/1/1996
- Business Started Locally:
- 3/1/1996
- Business Incorporated:
- 4/1/1996
- Accredited Since:
- 12/27/1996
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of F1529629 for this business, issued by State Corporation Commission - Virginia
These agencies may include:
State Corporation Commission - Virginia
Tyler Building, 1300 E. Main St.
Richmond VA 23219
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Pra III, LLC
- Anchor Receivables Management
- Business Management
- April Flowers, Disputes Counsel
- Contact Information
Principal
- April Flowers, Disputes Counsel
Customer Contact
- April Flowers, Disputes Counsel
- Additional Contact Information
Phone Numbers
- (800) 772-1413Other Phone
- (757) 321-6278Other Phone
- (800) 772-1413
Customer Complaints
3,707 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
86 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ronald H
04/05/2024
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