Customer ReviewsforSouthern Management Companies, LLC

I have been living at the property WILDERCROFT TERRACE APARTMENT FROM 2007 TILL TODAY 2022 and I have made numerous complaints to the rental office and to co-operate office about the treatment that i and other tenants have received which was very poor over the past years. whilst under a one MS LOUIS who was forced to resign over a year ago people keep leaving because of her lack of service when we have complaints about issues at our apartments and ABSOLUTELY NOTHING BEING DONE, even a couple of the resident MAINTAINANCE PERSONEL HAD TO RESIGN OR TAKE UP JOBS AT OTHER LOCATIONS BECAUSE OF MS LOUIS'S ILL-TREATMENT INCLUDING, MR. JERRY. I moved in, in 2007 at 6815 apt f, then B-2, then APT 6809 APT 104, then 6811 APT 104, and no matter what your complaint is nothing is done to help. my complaint today is because I had to run out of the country urgently and didn't do the APT walkthrough I was penalized by management and co-operate with having to deal with whatever issues I had as time go along. it took the resident office TWO YEARS TO CHANGE THE FLOORS in my apt 6811 apt 104, I believe because MS LOUIS was no longer there, and the new management wanted to show that they were doing better. when I moved into 6811 apt 104 in 2018 I had a new refrigerator installed and the doors would not properly close for almost a year and a half before something was done, finally, I could keep stuff in my fridge and now I had a baby in my house, my son is now today 31 months old and up to last month august I had to use an ice box to keep some of my food from spoiling I was so EMBARRASSED, TO SEE I'M PAYING $1460.00 A MONTH'S RENT AND THIS IS WHAT I HAVE TO ENDURE. I have taken several photographs of my lost and perished food items and given them to the manager nothing has happened to date. after the floors were changed because the KITCHEN WAS SINKING AND THE BATHROOM WAS AS WELL, the refrigerator started giving problems again and that's where we at today. The rental office has sent the

I applied for an apartment at Summit Hills in Silver Spring MD They were very unprofessional, they said the apartments where all utilities included and then changed it 2 weeks later saying no utilities would be included. The manager Lakesha W**** was very rude and disrespectful when I was just trying to get an understanding on why no one mention it prior that the utilities wasn’t going to be no longer included. Utilities can be very costly and after they found out I was an African American Women with a Disability . They took advantage of that and refuse to include utilities in my unit. Please be careful when applying to this place they have a serious problem with African American Disabled people.